Non-Verbal Communication

Presented to: Madam Aneela

Presented by: Nasir Mahmood
M.Ed (2019-2020)
Roll No. FA19E3MA001
Objectives

• What is Non-Verbal Communication?

• Importance of Non-Verbal Communication

• Body Language

• Types of Non-Verbal Communication

• What is Kinesics?
What is Non-Verbal Communication?
The term nonverbal communication was introduced in 1956 by psychiatrist
Jurgen Ruesch and author Weldon Kees in the book "Nonverbal
Communication: Notes on the Visual Perception of Human Relations.“
We often use signs and gestures instead of spoken words to communicate.
These non- word communications basically belongs to the criteria non-
verbal communications i.e. every non-word communication is non-verbal
communication

It can be defined as : “The type of communication which is not based on

words is called non-verbal communication. Body movements, expressions,
signs, gestures, postures, touch, voice patterns, sound patterns, color
patterns etc. comprise non-verbal communication ”

Nonverbal Communication = Communication without words

verbal communication and nonverbal communication are interconnected

and they operate together in communication.

Actions speak louder than words

Importance of
Nonverbal Communication

• We communicate not only through words but also through other alternative Courses.
• A receiver derives 93% of the meaning of a message through non-verbal communication
and only 7% through verbal communication. Among these:

• 7% VERBAL (Conveyed through words)

• 38% VOCAL (intonation, pitch, pauses, etc.)
Communication
• 55% NON-VERBAL (body language)
Verbal
7%

Vocal
Non-verbal 38%
55%
Body Language
Related to body movements, either of any
part of the body or the body as a whole
Five types of body language:

• Eye Contact Kinesics

• Facial Expression
• Gestures
• Posture and Stance
• Space Relationship Body
Language

Proxemics Haptics

The study of spatial distances between

individuals in different cultures and Related to or proceeding from
situations the sense of touch
Types of
Non-Verbal Communication
Eye Contact

Purpose for eye contact

• Speaking information
• Showing attention and interest
• Inviting and controlling interaction
• Domineering, threatening,
influencing Others
• Providing feedback during speech
• Revealing attitudes

• Too much eye contact: dominance, lack of respect, threat, wish to Insult
• Too little eye contact: not paying attention, impolite, insincere, shy
• Withdrawing eyes: signal of submission
Facial Expression

Can Face Speak?

• HAPPINESS
• SADNESS
• DISPLEASURE
• ANGER
• FEAR
• INTEREST
GESTURES OR KINESICS
“LET YOUR BODY TALK ON YOUR BEHALF”
SOME COMMON GESTURES
• SHOULDER SHRUG: I don’t know
• PUFFED CHEST: pride or achievement
• SUCKED STOMACH: I am not as fat as I look
• FINGER CROSSING: protection
• EYELID PULLING: be alert
• NOSE TAPPING: mind your own business
• THUMB UPPING: best luck , victory
• RUBBING PALM TOGETHER: positive expectation
• THUMB AND FINGER RUB: money expectancy
• HANDS CLENCHED TOGETHER: confident
• STEEPLING HANDS: frustrated , request
• HANDS IN POCKET: aggression
• HANDS ON HIPS: aggressive, achiever stance
POSTURE AND STANCE
• STANDING
• SITTING
• LYING
SOME COMMON POSTURES:
• SAGGING: Depression
• FORWARD LEAN: Positive Attitude
• BACKWARD LEAN: Negative Attitude
• ARMS FOLDED ACROSS THE CHEST: unsympathetic
• ARMS HELD LOOSE: open positive attitude
• UPRIGHT POSTURE: high status , I am the boss
• BOWING HEAD: lower status
• SIDEWAY LEAN: relaxation, friendliness
• SELF WRAPPING: withdrawal, self protection
• SLOUCHING WITH FORWARD LEAN: lowliness
• MODERATELY UPRIGHT: enthusiasm, friendliness
POSTURE AND STANCE

The further the hand

A position of A signal of frustration
is moved up the back,
authority and an attempt at
the more angry the
self-control
person has become
PROXEMICS
Proxemics is the study of space around us, how we arrange it and what we arrange
in it. It is thus personal space language.

Example:-

Well they are not

friends I guess

Distance between two strangers is more

but not so between two friends.
PROXEMICS

According to one of he theory:

Space Proximities(Proxemics)
Touch(Haptic Communication)
Functional/professional: This is touch between colleagues and professionals. For
example, a handshake or a slap on the back. It is sometimes used to show authority
and dominance.
Touch(Haptic Communication)
Social/polite: This is used with acquaintances, or with people in a group who are
friends, but not necessarily close friends. It includes a light touch on the arm to get
attention, or hugging team members when you win a match. It is generally positive,
friendly and affirming.
Touch(Haptic Communication)
Friendship/warmth: Touch here includes many of the lighthearted gestures that
show you like, and understand, each other. For example, “high 5-ing” a friend when
you see each other, or giving them hug when they share bad news.
Touch(Haptic Communication)
Love/intimacy: This type of touch is associated with emotional closeness, trust and
vulnerability. For example, we see this in the way a child clings to his or her mother
when they are feeling sad or afraid. Also, holding hands, or embracing each other,
as a dating couple.
 Thank You!

Nasir Mahmood
M.Ed