• Organize the team: the supplier’s first step in product quality
planning is to assign responsibility to a cross functional team. • Define the scope: it is important for the product quality planning team in the earliest stage of the product program. • Team-to-team: the product quality planning team must establish lines of communication with other customer and supplier teams. • Training: the success of a product quality plan is dependent upon an effective training program that communicates all the requirements and development skills. • Customer and supplier involvement: the primary customer may initiate the quality planning process with a supplier. • Concurrent engineering: it is a process where cross functional teams strive for a common goal. • Control plans: control plans are written descriptions of the systems for controlling parts and processes. • Concern resolution: during the planning process, the team will encounter product design and/or processing concerns. • Product quality timing plan: the product quality planning team’s first task should be the development of a timing plan. • Plans relative to the timing chart: the success of any program depends on meeting customer needs and expectations in a timely manner at a cost that represents value. APQP Inputs and Outputs by Section Section 1: Plan and Define Inputs into Section 1: Outputs of Section 1:
• Voice of the Customer • Design Goals
• Market research • Reliability and Quality Goals • Historical issues • Preliminary Bill of Material (BOM) • Team experience • Preliminary Process Flow • Business Plan and Marketing • Preliminary list of Special Plan Characteristics • Product and Process • Product Assurance Plan Benchmark • Gateway approval • Product and Process Assumptions • Product Reliability Studies • Customer Inputs as applicable Section 2: Product Design and Section 3: Process Design and Development Development
Outputs of Section 2: Outputs of Section 3:
• Design FMEA (DFMEA) • Packaging Standards and Specifications
• Design for Manufacturing and Assembly • Quality System Review (DFM/A) • Process Flow Chart • Design Verification • Design Review • Floor Plan Layout • Prototype Control Plan • Characteristics Matrix • Engineering Drawings CAD the Master • Process FMEA (PFMEA) • Engineering Specifications • Pre-Launch Control Plan • Material Specifications • Process Instructions • Change Control for Drawings • Measurement Systems Analysis (MSA) • New Equipment, Tooling and Facilities Plan Requirements • Preliminary Process Capability Plan • Special Product and Process Characteristics • Gages / Testing Equipment Requirements • Gateway Approval • Team Feasibility Commitment and Gateway approval Section 4: Product and Process Section 5: Feedback Assessment and Validation Corrective Action
Outputs of Section 4: Outputs of Section 5:
• Significant Production Run • Reduced Variation • MSA Results • Improved Customer Satisfaction • Process Capability Studies • Improved Delivery Performance • Production Part Approval Process • Effective Use of Lessons Learned (PPAP) • Production Validation Testing • Packaging Evaluation • Production Control Plan • Quality Planning Sign-Off and Gateway approval