REPORT ON MSQ

PRESENTED BY

 Hafiza Rimsha Ashraf

 Maryam Naeem
 Haleema Batool
 Rimsha Mazhar
 Sakeena Jan
 Rehana Parveen
 Rabia Majeed
 Sadeema
 INTRODUCTION

 Introduction of variable
 Job Satisfaction
 Empirical definition
 Employee satisfaction is thought to be one of the primary requirements of a well-
run organization and considered an imperative by all corporate managements
 Operational definition
 Locke (1976)
 Dewhurst et al. (2010)
.
RATIONALE

“to make feasible to obtain a more individualized picture of worker satisfaction’’

MSQ SCORING

 Three scales
 intrinsic satisfaction (1,2,3,4,7,8,9,10,11,15,16,and 20)
 extrinsic satisfaction (5,6,12,13,14,17,18,and19)
RESEARCHES

 Research 01
 INFLUENCE OF INTRINSIC AND EXTRINSIC REWARDS ON EMPLOYEE
PERFORMANCE: THE BANKING SECTOR OF PAKISTAN
(Ismail Khan1 , Muhammad Shahid2 , Samina Nawab3 , Syed Sikander Wali4
COMSATS University, Wah Campus, Wah Cantt; PAKISTAN)
AIMS AND OBJECTIVES
To determine the level of satisfaction of banking employees on their intrinsic
rewards.
To identify the intrinsic and extrinsic rewards that is positively correlated with
employee performance in the banking sector
 public and private banks situated in the federal area of Islamabad and Rawalpindi,
Pakistan.
 The short form of the Minnesota Satisfaction Questionnaire (MSQ)
 Results
 intrinsic and extrinsic rewards increase overall job satisfaction
RESEARCH 02

 Nurses’ Job Satisfaction

 Dariusz Walkowiak Department of Medical Law, Organization and Management
in Health Care Poznan
 two large public hospitals in western Poland using the Minnesota Satisfaction
Questionnaire (MSQ)
 Result
 job satisfaction of nurses from our study group cannot be measured as intrinsic
and extrinsic satisfaction only
TWO FACTOR THEORY

 In 1959, Frederick Herzberg

 Satisfaction and dissatisfaction
METHODOLOGY

 Instrument
(Minnesota Satisfaction Questionnaire) in a shortened version
: Weiss, David J.; Gibson, Dennis L.;
Dawis, Rene V.; Lofquist, Lloyd H.
Demographics
SAMPLE

 study on job satisfaction among teaching and nonteaching staff

 N=2
 convenient sampling method
 Completion of questionnaire
PROCEDURE

 Inform consent
 Distribution and collection
 Confidentiality
ANALYSIS

 Verification of questionnaire.
 Questions Teaching responses Non-teaching responses

1. Being able to keep busy all the time. 2 4

1. The chance to work alone on the job. 2 4

1. The chance to do different things from time to time. 2 2

1. The chance to be “somebody” in the community. 2 3

1. The way my boss handles his/her workers. 3 3
1. The competence of my supervisor in making decisions. 2 5

1. Being able to do things that don’t go against my conscience. 3 2

1. The way my job provides for steady employment. 2 4

1. The chance to do things for other people. 2 5
1. The chance to tell people what to do. 2 4
1. The way company policies are put into practice. 3 3
1. My pay and the amount of work I do. 3 2
1. The chances for advancement on this job. 3 2
1. The freedom to use my own judgment. 3 1
1. The chance to try my own methods of doing the job. 2 4

1. The working conditions. 2 5

1. The way my co-workers get along with each other. 2 4
1. The praise I get for doing a good job. 3 2
1. The feeling of accomplishment I get from the job. 2 2

1. The chance to do something that makes use of my abilities. 2 4

Total 47 Total 61
Mean=2.35 Mean= 3.05
DISCUSSION

 This study provides insights into some of the factors that have an important effect
in explaining the variation in describing job satisfaction of teaching staff. The
mean for teaching staff was 2.35 and for the nonteaching staff it was 3.05. Job
satisfaction of teaching staff was less comparable to non-teaching staff. On both
extrinsic and intrinsic factors the non-teaching participant appeared to be
satisfied.
COMPARISON OF RESULTS

 With research 01
 With research 02
LIMITATIONS

 limited time
 Confounding variables
 Experience
RECOMMENDATIONS

 Effective communication
 Fair treatment
 Benefits
 Decision making
 Work life balance
 Job Recognition
THANKYOU