Professional Documents
Culture Documents
Hbo Chapter7
Hbo Chapter7
Managing
Stress and
the Work-Life
Balance
• Stress Defined
–A person’s adaptive response to a stimulus that places
excessive psychological or physical demands on that
person
• The Stress Process (Hans Selye)
–General Adaptation Syndrome (GAS)
• Identifies three stages of response to a stressor: alarm,
resistance, exhaustion
• Sources of stress
– Eustress: pleasurable stress accompanying positive events
– Distress: unpleasant stress accompanying negative events
The amount of life stress that a person has experiences in a given period of time, say one year, is measured by the total number of life change units (LCUs). These
units result from the addition of the values (shown in the right hand column) associated with events that the person has experienced during the target time period.
• Individual • Organizational
Consequences Consequences
–Behavioral –Performance
–Psychological –Withdrawal
–Medical –Attitudes
–Burnout
Exercise
Time
Relaxation
Management
Role Support
Management Groups