Introduction to OB

Submitted by :
Haneesha Bhardwaj
Divya Panta
 Introduction
•Technical skills are necessary but insufficient for
succeeding in management.

•Managers can't succeed on their technical skills alone,

they also have to have good people skills.

•OB helps both managers and potential managers

develop those people skills"
WHAT MANAGERS DO?

 Get things done through other people.

 Make decisions

 Allocate resources

 Direct the activities of others to attain goals.

 MANAGEMENT FUNCTIONS
 Planning

 Organizing

 Leading

 Controlling
 MANAGEMENT ROLES
 Interpersonal Roles –
Figurehead
Leader
Liason

 Information Roles –
Monitor
Disseminator
Spokesperson
• Decisional Roles –
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
 MANAGEMENT SKILLS

 Technical Skills

 Conceptual Skills

 Human Skills
What is Organisational
Behaviour?
•A field of study that investigates the impact that
individuals, groups, and structure have on behavior
within organizations, for the purpose of applying such
knowledge toward improving an organization's
effectiveness
OB "studies three determinants of behavior in
organizations: individuals, groups, and structure.
OB applies the knowledge gained about individuals,
groups, and the effect of structure on behavior in order
to make organizations work more effectively"
Contributing Disciplines
 Psychology

 Social Psychology

 Sociology

 Anthropology

 Political Science
CHALLENGES AND
OPPORTUNITIES FOR OB
 Responding to Globalization
 I mprovin g People Skills
 Managing workforce diversity
 Improving Quality and Productivity
 Improving Customer Service
 Coping with Temporariness
 Improving People Skills
 Improving Ethical Behaviour
THANK YOU