WAYS OF

COMMUNICATING
IN ORGANIZATION

The manner by which

individuals communicate in the
work setting depends on the
type of channel.
WAYS OF
COMMUNICATION
BY CHANNELS

1. Formal Channel
2. Informal Channel
 Formal Channel Informal Channel

• Memoranda  Hosted meals

• Policy issuance  Use of key informants
• Meeting (board, ex- like secretaries, aids,
com) runners.
• Conferences, breifing

FOR TOP MANAGEMENT

 Formal Channel Informal Channel

 Memoranda  Informal meeting

 Reports  Liason, cliques

 Meeting (Comittees,  Bridges

staff)
 Conference

FOR MIDDLE MANAGEMENT

 Formal Channel Informal Channel

 Meetings  Small talk

 Letters  Grapevine

FOR RANK AND FILE