F&B MANAGEMENT - 2020 THE PURCHASING PROCEDURE, PRICE & QUALITY PERFORMANCE INTRODUCTION Today, purchasing is recognized as having an overwhelming impact on the bottom line of the organization. It has a direct impact on the two forces that drive the bottom line: sales and costs. Purchasing is becoming a core competency of the firm, finding and developing suppliers and bringing in expertise that is highly valued by the organization. Purchasing is generally responsible for spending more than 50 percent of all the revenues the firm receives as income from sales. INTRODUCTION
Purchasing can be defined as ‘a function
concerned with the search, selection, purchase, receipt, storage and final use of a commodity in accordance with the catering policy of the establishment’. PURCHASING PROCEDURES MODEL PURCHASING RESPONSIBILITIES • Ultimate responsibility with the Food and Beverage Manager. • Smaller establishments have the Chefs or the Steward in charge of the Purchases. • Slightly bigger properties need a Purchasing agent member of the staff on rotation. • In large hotels the Purchase department headed by Manager Purchase and staff. SELECTING SUPPLIERS
Essentially supplier evaluations should be
based on the consistency of: • Correct quality products. • Reasonable prices. • Prompt delivery. • Service including product information • Location • Quality of the suppliers operation. • Technical ability of the suppliers staff. • Compatibility. • Honesty and fairness. • Delivery Personnel PURCHASING PROPER QUALITY • Quality in the purchasing function refers to the suitability of the product for its intended use. • First estimate the value in terms of adequacy...which means whether the product is giving value for its price. • Accurately describe the minimum quality requirements. PURCHASING PROPER • QUALITY Quality in the purchasing function refers to the suitability of the product for its intended use. • First estimate the value in terms of adequacy...which means whether the product is giving value for its price. • Accurately describe the minimum quality requirements. • Realistically define needs, yet not limit the number of acceptable suppliers. • Make specification for most used or high volume items. STANDARD PURCHASE SPECIFICATIO N STANDARD PURCHASE SPECIFICATION Standard purchase specification are concise description of quality, size, weight, or count factor desired for a particular item, Specification buying will give uniformity and consistency to purchasing and receiving, that will aid to maintain a desire food cost and create a standard product. RECEIVING, STORING & ISSUING INTRODUCTION In many catering establishments the receiving department is considered to be a very important one, It is important to realize that all goods being received into an establishment have a monetary value and that it is essential to ensure that exactly this value in goods is properly accounted for and received. The main objectives are to ensure that for all establishments are: • The quantity of goods delivered matches the quantity that has been ordered. This means that goods may have to be weighed or counted. • The quality of goods delivered is in accordance with the specification stated. • The prices where stated are correct. • When the quantity or quality (or both) of the food delivered • is not in accordance with the purchase order or an item is omitted from the order a credit note is provided by the driver. When this happens it is important to inform the end user as soon as possible. • An accurate record is made on the delivery note, recording details of the delivery including temperature and condition of packaging. • Goods should be decanted into clean storage containers where appropriate, for example, FOUR STEP CONTROL PROCESS • Establishing Standards for Receiving
The primary purpose of receiving control is to verify that the
quantity, quality, and price of each item delivered conforms to the order placed.
• The Invoice
An invoice is usually presented to the receiving clerk in duplicate
by the person making the delivery, who will expect the receiving clerk to sign and return the second copy.
• Establishing Standard Procedures for Receiving
Verifying Quantity, Quality, and Price
• Training for Receiving
The great problem faced by those who attempt to employ or train
skilled receiving personnel lies with the vast amount of knowledge of foods these workers should have. They should be able to recognize whether particular items meet the established standard STORING CONTROL The main objective of a food store is to ensure that an adequate supply of foods for the immediate needs of the establishment are available at all times. Food storage comes under food safety regulations and forms part of the organizations HACCP policy. THE BASIC GOAL OF STORAGE MANAGEMENT IS TO PREVENT LOSS OF MERCHANDISE DUE TO:
• Theft • Pilferage • Spoilage PERISHABLES AND NON PERISHABLES :
The types of foods to be purchased for any
foodservice enterprise can be divided into two categories: perishables and non perishables. Because there are significant differences between the approaches to purchasing foods in these categories, it is important to differentiate between them. Perishable foods are those items, typically fresh foods, that have a comparatively short useful life after they have been received. Various kinds of lettuce and fresh fish, for example, begin to lose their quality very quickly.
Non perishable foods are those food items that
have longer shelf lives. Frequently referred to as groceries or staples, they may be stored in the packages or containers in which they are received. STORING GUIDELINES For commercial kitchens, food safety is a very important concern. Because of that, below we’ve come up with 8 ways food service operators can consider in order to ensure they store food safely. • The FIFO Rule • Meat Needs To Be Placed As Low As Possible • Food Should Be Stored In Air Tight Containers • Store The Food Off The Floor • Temperature Control • Never Overload Your Refrigerator • Make Sure Floors And Shelves And Organized And Clean ISSUING CONTROL A WELL-DESIGNED ISSUING SYSTEM HAS THE FOLLOWING OBJECTIVES : • To limit access to storage areas to authorized staff members only. • To match items removed from storage with actual production requirements. • To assess quantities and costs of products removed from storage. This record keeping becomes important when updating perpetual inventory records. This record is required for assessing costs of issues to calculate daily • the requisition forms can be used to provide information for daily cost calculations or to update perpetual inventory records. • Issuing should be limited to specified times • beverages to replenish bar inventories are issued either at the beginning or end of each bar shift THE FOOD REQUISITION / ISSUE PROCESS • The form identifies each item to be withdrawn from storage • The purchase unit size of each item needed • The quantity of each item needed is based upon the recipes to be used during the required time period minus any products already withdrawn from inventory and available in production PRODUCT SECURITY CAN BE ACHIEVED IF A FEW PRINCIPLES ARE OBSERVED : • Food, beverages, and supplies should be requisitioned only as needed based on approved production schedules. • Required items (issues) should be issued only with management approval. • If a written record of issues is to be kept, each person removing food, beverages, or supplies from the storage area must sign, acknowledging receipt of the products. • Products that do not ultimately get used should be returned to the storage area, and their return recorded. FOOD & BEVERAGE TRANSFERS Intra unit Transfers Between Bar and Kitchen – Cooking wines and spirits – Fruits, juices and dairy products Between Kitchen and Kitchen – Large hotels that operate more than one kitchen Interunit Transfers Transfers of food and beverage between units in a chain INVENTORY CONTROL An inventory is everything that is found within your establishment. Produce, dry stores, pots and pans, uniforms, liquor, linens, or anything that costs money to the business should be counted as part of inventory. Kitchen items should be counted separately from the front of house and bar inventory and so forth. EFFECTIVE INVENTORY CONTROL CAN BE BROKEN DOWN INTO A FEW IMPORTANT STEPS: • Set up systems to track and record inventory • Develop specifications and procedures for ordering and purchasing • Develop standards and procedures to efficiently receive deliveries • Determine the frequency and processes for reconciling inventory • Analyze inventory data and determine any areas for improvement INVENTORY RECORD KEEPING A perpetual inventory : simply a running balance of what is on hand. Perpetual inventory is best done by keeping records for each product that is in storage Perpetual inventory form. INVENTORY RECORD KEEPING A physical inventory requires that all items in storage be counted periodically. To be an effective control, physical inventory should be taken at least monthly. The inventory records are kept in a spreadsheet or in another system reserved for that purpose. Thank you! Any questions?