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Project FTR Improvement - ISI, Pune
Project FTR Improvement - ISI, Pune
Indian Statistical
Institute, Pune 6s
Date : 13-Mar-2013
About Product : Portal Axle
Indian Statistical
Institute, Pune
6s
About Organization
World leader in the supply of axles;
driveshaft; off-highway transmissions;
sealing and thermal-management products;
and genuine service parts.
Key Steps: 1 5-Dec-2012 2 15- Dec - 2012 3 2- Jan -2013 4 25- Feb 2013 5 On going
Step B: Develop Team Step 2: Define Step 5: Define Step 8: Discover Variable Step 11: Determine Process
Charter Performance Performance Relationships Capability
Standards Objectives
Step C: Define Process Step 3: Measurement Step 6: Identify Variation Step 9: Establish Step 12: Implement Process
Map System Sources) Operating Control
Analysis Tolerances
Key Deliverables
Required Required Required Required Required
• List of Project CTQs • Data Collection Plan • Baseline of Current Process • List of Vital Few Xs • MSA Results on Xs
• Team Charter • CTQ Worksheet: Performance • Transfer Function(s) • Post Improvement
• High Level Process Map Operational definition, • Graphical analysis of output • Optimal Settings for Xs Capability
(Y)
(COPIS) Specification limits, target, • Confirmation • Statistical Confirmation
defect definition for Project • Statistical Goal Statement
for Project Runs/Results of Improvements
Y(s)
Tools That May Help • List of Statistically • Tolerances on Vital Few • Process Control Plan
• Measurement System
• Project Risk Assessment Significant Xs Xs • Process Owner Signoff
Analysis
• Stakeholder Analysis
• High Level Project Plan Tools That May Help Tools That May Help Tools That May Help
Tools That May Help • Six Sigma Process &
• In Frame/Out of Frame • Design of Experiments • Control Charts
• QFD
• Customer Survey Product Reports • New Process Maps • Hypothesis Testing
• Gage R&R/Attribute R&R • Benchmarking
Methods (focus groups, • FMEA on new process • CAP Plan
• Detailed Process Map • Fishbone Diagram
interviews, etc.) • Process Modeling • Documentation/SOP
• FMEA • Hypothesis Testing
• Elevator Speech • Regression Analysis • Brainstorming
• Pareto Analysis
Define
Project Charter
Indian Statistical
Institute, Pune
6s
Define
Project CTQ Tree
Indian Statistical
Institute, Pune
6s
Project CTQ’s Define
Indian Statistical
Institute, Pune
Step A
Business Case Define
Indian Statistical Step B
Institute, Pune
Benifits Project Scope
Project Timeline
Financial Impact: Customer Want Date: 01/03/2013
2012-13 Estimate Annual Estimate
Revenue Enhancement Rs --- Rs. 660 lakh STEP (**) Estmtd Date Actual Signoff Date
Expense Reduction Rs. 12 lakh Rs. 24 lakh Define 10/12/13 10/12/13
Loss Reduction Rs. 52.5 lakh Rs. 105 lakh Measure 18/12/13 10/12/13
Cost Avoidance Not known yet Analyze 15/01/13 10/12/13
Total Rs. 64.5 lakh Rs. 789 Lakh Improve 25/01/13 25/01/13
Control 30/01/13 30/01/13
Team Charter Define
Indian Statistical Step B
Institute, Pune
Optional Attendees:
Champion Coach Functional Manager
High Level Process Map Define
Indian Statistical Step C
Institute, Pune
C O P I S Key Questions
Customer Output Process Input Supplier
(Use nouns) (Use verbs) (Use nouns) What are the process boundaries?
Start: In coming part Inspection
Excludes: None
Differential What is the Unit, Opportunity,
3
Assembled Assembly Process All Child Part Defect?
OEM & Tested parameters Suppliers % Defects observed at final testing
OK Axle Wheel End Specifications station.
4
Assembly
Has this process map been
5
Axle validated by key people?
Assembly YES.
Operations Process Engineering, QA & Production
Final Testing Instructions
6
& Inspection
Improve FTR % of
7
Packing & Axle assembly
Dispatch process
Gauge R & R Measure
Indian Statistical
Institute, Pune
Step A
% Tolerance
0.24
50
0.16
0
Gage R&R Repeat Reprod Part-to-Part 1 2 3
Batches
R Chart by Inspector
Air leak by Inspector
Ajay Bagade Chetan
Sample Range
UCL=0.02288 0.32
0.02
_
0.01 R=0.00889 0.24
0.00 LCL=0
1 2 3 1 2 3 1 2 3 0.16
Batches Ajay Bagade Chetan
Inspector
Xbar Chart by Inspector
Ajay Bagade Chetan Batches * Inspector Interaction
UCL=0.2276
Sample Mean
Inspector
0.25 _
_ Ajay
0.25
Average
X=0.2185 Bagade
0.20 Chetan
0.20
0.15
1 2 3 1 2 3 1 2 3 LCL=0.2094 0.15
Batches 1 2 3
Batches
Gauge R & R Measure
Indian Statistical Step A
Institute, Pune
50 0.08
0.04
0
Gage R&R Repeat Reprod Part-to-Part 1 2 3
Batches
R Chart by Inspector
D spin by Inspector
Ajay Bagade Chetan
Sample Range
UCL=0.02288
0.02 0.12
_
0.01 R=0.00889
0.08
0.00 LCL=0
1 2 3 1 2 3 1 2 3 0.04
Batches
Ajay Bagade Chetan
Inspector
Xbar Chart by Inspector
Ajay Bagade Chetan Batches * Inspector Interaction
Sample Mean
0.12 Inspector
0.12
_
_
Ajay
UCL=0.09095
Average
Bagade
0.08 X=0.08185
LCL=0.07276 Chetan
0.08
0.04
1 2 3 1 2 3 1 2 3
0.04
Batches 1 2 3
Batches
Gauge R & R Measure
Indian Statistical Step A
Institute, Pune
52
51
50
49
% FTR
48
47
46
45
44
43
4 7 10 13 16 19
Day
FPY data is collected for 20 days and analysed using time series plot, data does not show
any specific trend, hence this data can be considered as base line data
Baselining & Baselining Process Capability Measure
Indian Statistical Step B
Institute, Pune
USL
P rocess D ata W ithin
LS L * O v erall
Target *
USL 39 P otential (Within) C apability
S ample M ean 29.9677 Cp *
S ample N 31 C PL *
S tD ev (Within) 12.5222 C P U 0.24
S tD ev (O v erall) 11.08 C pk 0.24
O v erall C apability
Pp *
PPL *
PPU 0.27
P pk 0.27
C pm *
0 10 20 30 40 50 60
O bserv ed P erformance E xp. Within P erformance E xp. O v erall P erformance
P P M < LS L * PPM < LS L * P P M < LS L *
P P M > U S L 258064.52 PPM > U S L 235361.71 P P M > U S L 207482.23
P P M Total 258064.52 PPM Total 235361.71 P P M Total 207482.23
Baselining & Baselining Process Capability Measure
Indian Statistical Step B
Institute, Pune
USL
P rocess D ata W ithin
LS L * Ov erall
Target *
USL 1.2 P otential (Within) C apability
S ample M ean 2.49968 Cp *
S ample N 31 C PL *
S tD ev (Within) 3.47568 C P U -0.12
S tD ev (O v erall) 5.56995 C pk -0.12
O v erall C apability
Pp *
PPL *
PPU -0.08
P pk -0.08
C pm *
-10 -5 0 5 10 15 20
O bserv ed P erformance E xp. Within P erformance E xp. O v erall P erformance
P P M < LS L * PPM < LS L * P P M < LS L *
P P M > U S L 225806.45 PPM > U S L 645773.48 P P M > U S L 592250.27
P P M Total 225806.45 PPM Total 645773.48 P P M Total 592250.27
Rejection Data Analyze
Indian Statistical Step A
Institute, Pune
70 100
60
80
50
REJ. QTY.
Percent
60
40
30 40
20
20
10
0 0
Defects Rotation tight Face seal leak W elch plug leak C ov er "O" ring leak
REJ. QTY. 32 15 14 10
Percent 45.1 21.1 19.7 14.1
C um % 45.1 66.2 85.9 100.0
Identify Variation Sources – Fault Tree Analyze
Indian Statistical Step B
Institute, Pune
BEFORE AFTER
Supplier: GNA
Corrective Actions :
BEFORE AFTER
BEFORE AFTER
BEFORE AFTER
EXCESSIVE FLOAT IN THE ASSEMBLY FIXTURE DUE FIXTURE BOLTS ARE TIGHTNED TO ENSURE
TO LOOSE BOLTS CORRECT ASSEMBLY
Parato Analysis of Rejection Data Analyze
Indian Statistical Step A
Institute, Pune
70 100
60
80
50
REJ. QTY.
Percent
60
40
30 40
20
20
10
0 0
Defects Rotation tight Face seal leak W elch plug leak Housing leak
REJ. QTY. 32 15 14 10
Percent 45.1 21.1 19.7 14.1
Cum % 45.1 66.2 85.9 100.0
Identify Variation Sources – Fault Tree Analyze
Indian Statistical Step B
Institute, Pune
Handling
Damage In correct handling In
Face seal house
resting area
damaged Lube oil not Damaged during
applied at bearing washing process
race area
BEFORE AFTER
Face seal will
not seat at
correct
position if this
side of dolly is
used
BEFORE AFTER
Nylon brush
implemented
MS-8 LUB OIL APPLIED BY HAND, RESULTING MS-8 LUB OIL APPLIED BY NYLON BRUSH
IN NON UNIFORM LAYER OF OIL TO ENSURE UNIFORM OIL LAYER
Parato Analysis of Rejection Data Analyze
Indian Statistical Step A
Institute, Pune
70 100
60
80
50
REJ. QTY.
Percent
60
40
30 40
20
20
10
0 0
Defects Rotation tight Face seal leak W elch plug leak Housing leak
REJ. QTY. 32 15 14 10
Percent 45.1 21.1 19.7 14.1
Cum % 45.1 66.2 85.9 100.0
Identify Variation Sources – Fault Tree Analyze
Indian Statistical Step B
Institute, Pune
Incorrect
Mounting
Knuckle ID Not
Leakage Ok
Through Calibration Of
Welch Plug instrument
Measurement
Error Gauge R & R
BEFORE AFTER
Rubber
Large Metal To Cladded welch
Metal contact plug used to
Less sealing ensure leak
area proofing.
High rejection in air leakage due to metal to Rubberised welch plug is used to ensure
metal sealing contact and limited sealing the complete sealing area & leak proof
area through special bid. sealing.
Parato Analysis of Rejection Data Analyze
Indian Statistical Step A
Institute, Pune
70 100
60
80
50
REJ. QTY.
Percent
60
40
30 40
20
20
10
0 0
Defects Rotation tight Face seal leak W elch plug leak Housing leak
REJ. QTY. 32 15 14 10
Percent 45.1 21.1 19.7 14.1
Cum % 45.1 66.2 85.9 100.0
Identify Variation Sources – Fishbone Diagram Analyze
Indian Statistical Step 6
Institute, Pune
Material
BEFORE AFTER
Supplier: Himgiri
Root Cause:
Detection : Air leak testing not available at
supplier’s end.
Corrective Actions :
Detection : Air leak test implemented at
supplier end.
USL
P rocess D ata W ithin
LS L * Ov erall
Target *
USL 1.2 P otential (Within) C apability
S ample M ean 0.13186 Cp *
S ample N 43 C PL *
S tD ev (Within) 0.084803 C P U 4.20
S tD ev (O v erall) 0.0966894 C pk 4.20
O v erall C apability
Pp *
PPL *
PPU 3.68
P pk 3.68
C pm *
USL
P rocess D ata B/W
LS L * Ov erall
Target *
USL 39 B/W C apability
S ample M ean 11.2333 Cp *
S ample N 30 C PL *
S tD ev (Betw een) 0 C P U 2.33
S tD ev (Within) 3.97792 C pk 2.33
S tD ev (B/W) 3.97792 O v erall C apability
S tD ev (O v erall) 4.03163 Pp *
PPL *
PPU 2.30
P pk 2.30
C pm *
5 10 15 20 25 30 35
O bserv ed P erformance E xp. B/W P erformance E xp. O v erall P erformance
P P M < LS L * P P M < LS L * P P M < LS L *
P P M > U S L 0.00 P P M > U S L 0.00 P P M > U S L 0.00
P P M Total 0.00 P P M Total 0.00 P P M Total 0.00
Improvement Verification – Control Chart : Before & After Control
Indian Statistical Step B
Institute, Pune
60
40
1 7 13 19 25 31 37 43 49 55
Days O f P r oduction
D ec Jan F eb
16
12
Moving Range
8 U C L=8.43
4 __
M R=2.58
0 LC L=0
1 7 13 19 25 31 37 43 49 55
Days O f P r oduction
Indian Statistical
Control Chart Implementation Control
StepB
Institute, Pune
15
_
_
X=11.37
10
5 LC L=4.60
1 2 3 4 5 6 7 8 9 10
Sample
U C L=17.03
16
Sample Range
12
8 _
R=6.62
4
0 LC L=0
1 2 3 4 5 6 7 8 9 10
Sample
Indian Statistical
Control Chart Implementation Control
Step B
Institute, Pune
0.18
Sample Mean
_
_
X=0.1360
0.12
0.06
LB=0.01
0.00
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Sample
UCL=0.3126
0.3
Sample Range
0.2
_
R=0.1214
0.1
0.0 LCL=0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Sample
PFMEA IS UPDATED
Update Control Plan
Indian Statistical
Control
Institute, Pune
Step B
• I understand and take responsibility for monitoring the Defect Measurements as delineated
by the Project Team
• I will report the progress on this subprocess on a regular basis to the Quality Promotion Council
• I have reviewed this project’s isolated financial benefits with the Project Champion
Rs. Impact Current Year
• I understand the corrective action procedure and am responsible for ensuring that action
items are completed to hold the gains and capture the financial benefits