ORGANIZATION

AND
WORK CULTURE
By:
Pallavi Pandey
31509631033
Framework
• Definition of work & organization culture

• Need for Culture

• Levels & types of Culture

• Difference in Culture of India & The West

• Examples of Google & Wal mart

• Conclusion

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Work Culture
It is a combination of qualities in an
organization and its employees that arise
from what is generally regarded as
appropriate ways to think and act.

Organization Culture
It is a set of key values , assumptions,
understandings and norms that is shared by
members of an organization.
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Need for Culture
 Culture is the vehicle through which individuals
coordinate their activities to achieve common
goals and expectations.
 Culture helps individuals understand how their
roles fit within the larger picture.
 Culture defines the norms of acceptable conduct.
 Culture develops consistent interpretations of
behaviors throughout the organization.
 The well-managed culture can improve
performance significantly.
 The "work culture" of an organization is a product
of its history, traditions, values, and vision.
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Levels of Organization Culture

LEVEL 1-VISIBLE
-Dress codes
-Office layout
-Symbols (Logos, Flags, etc)
-Slogans
-Ceremonies[ monthly / annual awards/long
service/birthdays etc.

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Levels of Organization Culture
(Contd.)
LEVEL 2- INVISIBLE
-Stories about people performance
-Corporate mission statements
-Recruitment/selection
-Social equality
-Risk taking in business deals
-Discipline and Autonomy for departments
-Responsiveness to communication
-Empowerment of staff.
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Types of Culture
Researcher Jeffrey Sonnenfeld identified
the following four types of cultures:
Academy Culture
o Employees are highly skilled and tend to stay in the
organization, while working their way up the ranks.

o The organization provides a stable environment in which

employees can development and exercise their skills.

o Examples are universities, hospitals, large corporations,

etc.
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 Baseball Team Culture

o Employees are "free agents" who have highly prized

skills. They are in high demand and can rather easily get
jobs elsewhere.

o This type of culture exists in fast-paced, high-risk

organizations, such as investment banking, advertising,
etc.

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 Club Culture

o The most important requirement for employees in this

culture is to fit into the group. Usually employees start
at the bottom and stay with the organization.
o The organization promotes from within and highly values
seniority.
o Examples are the military, some law firms, etc.

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 Fortress Culture

o Employees don't know if they'll be laid off or not. These

organizations often undergo massive reorganization.

o There are many opportunities for those with timely,

specialized skills.

o Examples are savings and loans, large car companies, etc.

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 Cultural Differences
INDIA THE WEST
o Prefer indirect ways to o Use direct and
communicate straight forward
means to
o Lack of time communicate
management
o Insist punctuality
o Facility of “work from o Facility of “work
home” gives the from home” is
impression of laxity. considered
healthy.

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 Founded: 1998
 Founders: Larry Page and Sergey Brin
 Incorporation: September 4, 1998
 Initial public offering (NASDAQ): August
19, 2004
 Headquarters: 1600 Amphitheatre
Parkway, Mountain View, CA 94043
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 Offices: Locations around the world.
 Headquarters : Googleplex.
 The culture of the Google informal and
relaxed
o They still carry on like a small company.
o Everyone shares ideas and opinions
o Preference to ability over experience
o Questions can be directly addressed to the
board by any member
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Principles followed
 Integrity
 Privacy and Freedom of Expression
 Responsiveness
 Respect for each other
 Equal opportunity employment
 Drugs and Alcohol
 Safe workplace

 Dog policy
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 Industry : Retailing

 Founded : Rogers, Arkansas, U.S. (1962)

 Founder : Sam Walton

 Headquarters : Bentonville, Arkansas, U.S.

 Area served : Worldwide

 CEO : Mike Duke
 Products : Discount Stores, Supercenters,
Neighborhood Markets
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 Sam Walton’s concern & respect for staff
has created an environment of trust that
persists to this day.
 He met staff, calling them by their first
name and encouraged change.
 Emphasizes religion, patriotism, a classless
collective identity, science, rationality,
ecology, progressiveness, and low costs.

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 The strong culture of Wal mart lies in its
three basic beliefs

1. Respect for the Individual

 Every associate's opinion is respected.
2. Service to the Customer
 The customer is the boss
3. Strive for Excellence
 Exceptional commitment to customer
satisfaction
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Conclusion

• Every organization has its own unique

culture which defines:
• The way in which it works
• The way they solve their problems
• Take decisions and many more
• It also defines their personality

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References

o Organizational culture by Dr.T.K.Jain

o Research work on Google- by, Manoj Jain

and Shyam Nath G S

o Wikipedia

o Organizational Behavior by Stephen

Robbins

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 THANK YOU…
&
IT’S YOUR
TURN NOW…..
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