CARGO DIVISION of

INDIAN RAILWAYS

An Overview

BY-
NEHAN FIRDAUS
1020249

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 Indian Railways
• IR carried 601.89 mtonnes of freight in 2004-
05 with an average lead of 683 km.
• Increment of about 40 mtons over previous year
• Highest ever in the annals of IR
• Target for GDP growth – 8% during tenth five
year plan

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 IR Concern to increase Market share
• Study conducted to analyse key mode choice factors.
• Core factors comprise:
Reliability, Availability, Price,Transit Time

Desirable factors include:

Connectivity, customer information, courtesy, Loss
and damage, Claim processing time
• Concern to improve customer satisfaction & market
share prompted multi pronged approach to Freight
Policy - FOIS an essential element

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 FOIS- A Vital Component Of Freight Policy
• Enables freight customers instant access to
information regarding the current status of
their consignments in transit, for just in
time inventory
• A system for management and control of
freight movement that also assists
managers to optimise asset utilisation.

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 Operations planning - a global view

FOIS helps in
•Collecting information at source
•Instant access to reliable and collated information
•Reduction of paperwork in preparation of operating
statements and performance reports
•Enhanced Time and data available to take Global
view for Management Decisions
•More than 1000 reports being generated for Railway
Board, Zonal Railways and divisions

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 Core functions of freight operations
• Operating Functions
– acceptance of customer's orders
– supply of rakes/wagons
– movement and delivery at destination
• Commercial Functions
– Acceptance, booking and delivery of consignments
– collection of freight, RR generation and
transmission
– Station Accounting
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 RMS & TMS
• Rake Management System (RMS)
addresses the operating portion.
captures information relating to goods train movements
in terms of rakes on IR-233 locations
Deployment of Phase II- Wagon wise train consist,
Rake consist and stock inventory is in progress

• Terminal Management System (TMS)

pertains to the commercial portion .
TMS installed at more than 300 TMS locations
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Rake Management System (RMS)
RMS captures the following events in real time
•Customer indents
•Wagon supply - date and time
•Departure after loading
•Running particulars - arrival/departure at stations
enroute with attachments/detachments if any
•Arrival at destination
•Handling and delivery at destination
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 RMS provides information on:
• Train Operation
• Interchange & Forecast
• Rake based consignment tracking
• Train pipeline
• Wagon type wise stock holding
• Consist reporting on summary basis
• Terminal handling performance
• Loco holding, outage and power on line.

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 FOIS Architecture
• Intelligent terminals at field locations.
• Data capture from activity centres like control offices,
yards, loco sheds, C&W depots.,goods sheds etc.
• Terminals connected to application servers for
transaction processing by reliable communication
links through WAN.
• Railway owned digital microwave communication
facilities, OFC complemented by VSAT s hired from
Bharat Sanchar Nigam Ltd establish network

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FOIS - ENABLING INSTRUMENT

– ASSET TRACKING
– ASSET PLANNING
– ON-LINE OPERATIONS CONTROL
– CONSIGNMENT TRACKING
– ACCOUNTAL OF GOODS

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 Clubbing of piecemeal traffic:
• System provides information regarding
piecemeal indents at various nearby
originating points for destinations where
rake indents already placed
• Increased market share by clubbing and
moving together similar type of stock

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Benefits From Terminal Management System

•Invoice Based Consignment Tracking

•Quick Settlement of Claims
•Instances of Unconnected Wagons minimised
•Booking of Consignments From Customer Centres
•Instant Railway Receipt Generation
•Prompt Billing of Railway Dues From Customer Centres
•Computerisation of Railway Freight Accounting
•Opportunity to change

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 Enhancements in current Business
Practices
• Design of application caters to the following
enhancements:
Better Demand Fulfillment
Customers will be encouraged to indicate demands in
advance either through the system or through an
external interface (Web)
Continuous Consignment Tracking
System will enable the customers to track their
consignment continuously from the stage of loading
and operational release, to delivery.
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 E-Payment of Freight
• Launched E-banking facility for
payment of freight for coal movement
to Badarpur Thermal Power Station
from collieries in EC Railway
– Originating points (16) eg Katras Garh /
Khalari intimate electronically freight
charges due to State Bank of India before
printing RR
– Paid RR generated at originating point
after receipt of successful transaction
message from the Bank
– Synchronous Transaction – reply within
150 sec
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 Increased customer satisfaction
• System will enable Real time accountal and
reconciliation of freight and goods
• Uniform application of rules for freight charging
• Quick settlement of claims
• Centralized Railway invoicing and billing.
• Restrictions better managed
• Attempting to load based on conditions and flow
for a destination

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Further Enhancements in business practices

• Committed Time of Delivery

System will enable IR to commit delivery times to customers.
Through scheduled Trains, the customers will be assured of
the delivery of a consignment as per the agreed transit time
• Simplified Customer Interaction
Enable IR to maintain profiles of the customers, thus
reducing the information to be provided by the customer.
• Accept payments from customers through payment
Gateways with Banks.

   

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 Benefits to customers
• Facilitate acceptance of customer’s orders, billing
and cash accountal from identified nodal customer
centres which, may not necessarily be the handling
terminals

• These facilities could even get extended to

customer’s premises and along with introduction of
e-commerce benefit both by reducing the burden of
logistics management

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 Other Benefits
• A visible reduction in the anxiety levels
mental stress and confusion amongst
operating staff.
– The voluminous and repetitive exchange of data
on telephones round the clock now replaced by
minimum data input.
– Improved work environment significantly
simplified planning and execution of assigned
tasks.

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THANK YOU

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