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Natura Case Study - Group 1 - Enemba 4
Natura Case Study - Group 1 - Enemba 4
Natura Case Study - Group 1 - Enemba 4
The continuous expansion is also assuming all variables remain the same, Natura’s
expansion can continue at the same level and speed as long as the company continues
to address the emerging paradigms stated in the case.
Further growth is attainable for Natura as long as the company continues to deliver the
brand’s original features, find the right people and nurture its social enterprises
qualities such as maintaining relationship with all stakeholders and investing in
transparent and sustainability reporting tools like the GRI sustainability annual report to
continue to bolster the company’s internal and external brand equity and trust.
B. HOW CAN THE ‘RELATIONSHIP APPROACH' BE
FURTHER BOOSTED AND ACCELERATED
MARKETWISE AND INNOVATION-WISE?’
Natura’s success is largely because of its unique relationship approach in direct sales
business model that gave the brand its ability to engage are reach a large and diverse
community base. Ways to further boost and accelerate the model can be in the following
ways:
• In regards to product innovation, Natura should expand its stakeholder base to further
boost developments of new products, for example engaging with research universities
and educational institutions in the country that the company plans to expand to
explore new scientific discoveries to improve existing products or the development of
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