What is Supply

Chain?
Name : Nonia Fatima Da Costa Martins

Nim : 1201173475

Class : TI-41-INT
• Supply chain is fulfilling a customer request, directly or indirectly.
• In supply chain not only include in manufacturer and suppliers,
but also includes transporters, warehouse,retailers, and even
customers themselves.
 Typical supply chain stages :
The main objectives of supply
chain management are to - Customers
improve the overall - Retailers
organization performance and
- Distributors
customer satisfaction by
improving product or service - Manufactures
delivery to consumer. - Suppliers
• Supply chain is a global network used to deliver products and
services from raw materials to end customers through an
engineered flow of information physical distribution and cash.
Supply chain divided by two, such as :
- Supply Chain Internal : has a significant impact on a company’s success;
operations need to run smoothly in order to create a harmonized working
environment and an efficient workflow.
- Supply Chain External : refers to the network of activities outside of a company
such as transportation, and the environmental factors, which can have a direct or
indirect effect on operations e.g. supplier failure, changes in laws and natural
disasters.