Scribd Logo
Upload

Welcome to Scribd!

  • Wonder of Mumbai Dabbawala

    Uploaded by

    Dhruvil Purani
    23 views5 pages
    The Nutan Mumbai Tiffin Box Suppliers Association has been operating since 1880 and was registered as a charitable trust in 1956. It employs over 5,000 people who deliver approximately 200,000 tiffin boxes, or 400,000 meals, per day within 4 hours. They have a coding system to efficiently sort and deliver the tiffin boxes from the point of origin to the correct destination. The dabbawallas have achieved a very low error rate of 1 in 16 million deliveries and have received several awards and certifications for their outstanding service.

    Original Description:

    Original Title

    Wonder of Mumbai Dabbawala.pptx

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The Nutan Mumbai Tiffin Box Suppliers Association has been operating since 1880 and was registered as a charitable trust in 1956. It employs over 5,000 people who deliver approximately 200,000 tiffin boxes, or 400,000 meals, per day within 4 hours. They have a coding system to efficiently sort and deliver the tiffin boxes from the point of origin to the correct destination. The dabbawallas have achieved a very low error rate of 1 in 16 million deliveries and have received several awards and certifications for their outstanding service.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    23 views5 pages

    Wonder of Mumbai Dabbawala

    Uploaded by

    Dhruvil Purani
    The Nutan Mumbai Tiffin Box Suppliers Association has been operating since 1880 and was registered as a charitable trust in 1956. It employs over 5,000 people who deliver approximately 200,000 tiffin boxes, or 400,000 meals, per day within 4 hours. They have a coding system to efficiently sort and deliver the tiffin boxes from the point of origin to the correct destination. The dabbawallas have achieved a very low error rate of 1 in 16 million deliveries and have received several awards and certifications for their outstanding service.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 5

    Nutan Mumbai Tiffin Box Suppliers

    Association

    • History – Started in 1880.


    • Charitable Trust : Registered in 1956.
    • Average literacy rate : 8th Grade Schooling.
    • Employee strength : 5000+ persons.
    • No. of Tiffins : 2 Lakh Tiffin Boxes i.e. 4 Lakh
    deliveries per day.
    • Time Taken : 4 hrs
    Coding

    VLP : Origin Railway station (Vile Parle)


    9EX12 : Code for destination.
    9 : Nariman Point (Area within Churchgate)
    EX : Express Towers in Nariman Point (Bldg name.)
    I2 : Room I in 2nd Floor in Express Tower.
    E : Area collected from Vile Parle (E means Hanuman road)
    3 : Code for Destination station (Churchgate)
    Achievements

    • Six-Sigma certification by Forbes Group.

    • Error rate of 1 in 16 million deliveries.

    • ISO 2000 Certificate to Dabbawalla.

    • Documentaries made by BBC, UTV, MTV, Zee TV.

    • Guinness World Record.

    • Outstanding Service Organization Award by NIQR.


    Timings
    09:30 to 10:00 AM : Tiffin Pick-ups.
    10:00 to 10:30 AM : Sorting.
    11:00 to 12:30 PM : Loading and Reach destination.
    12:30 to 12:45 PM : Sorting at destination residence.
    ----------------------------------------------------------------------
    2:00 to 2:45 PM : Collecting Tiffins.
    3:00 to 3:30 PM : Sorting.
    3:45 to 4:30 PM : Loading and reach residence.
    4:45 to 5:15 PM Sorting at residence station.
    Thank You : Prof Devika Talreja.

    Salute to Mumbai’s Dabbawallas


    Presentation by :-
    Dhruvil V. Purani

    You might also like