GROUP PROCESSES AND

INTRODUCTION TO TEAM
 GROUP

Group refers to two or more individuals, who

interacting and work independently of each
other to achieve a particular objective.
 Characteristics of a Group
 A group can consist of any number of people. 
 People in groups interact, engage and identify with each
other, often at regular or pre-determined times and places.
 The group members share beliefs, principles, and
standards about areas of common interest and they come
together to work on common tasks for agreed purposes and
outcomes. 
 People in groups are defined by themselves and by others
as group members, in other words individuals are aware
that they are part of a group.
 Stages of Group Process

• Forming
• Storming
• Norming
• Performing
• Adjourning
 FORMING
• Group is intially coming together
• Uncertainty of members
• Outspoken members get the role of leadership.
• Goals and purposes are determined

STORMING
• Establishment of positions and role within the group.
• Compete for status, control and authority.
• Period of testing the leaders.
• Disagreements and arguments arises.
• Roles and allocated.
 NORMING
• Group identity takes place.
• Kind of behaviour and contributions are acceptable.
• Formation of implicit and explicit groups.
• Creation of structure.
• Group can easily slip back into storming stage.
• Cooperation.

PERFORMING
•Stable group structure.
• Moving towards goals and completion.
• Actions and Results.
• Productivity.
• Togetherness and identity.
 ADJOURNING
• Achieving and completion.
• Separation and ending from tasks and members.
• Pride movement can be felt.
• Relationships are formed within the team.
 INTRODUCTION TO TEAM
TEAM : A group of people with
complementary skills ,working together to
achieve a common goal or purpose and
generating positive synergy where
members share authority and
responsibility for self management.
..
 DIFFERENCE BETWEEN GROUP AND TEAM
BASIS FOR COMPARISON GROUP TEAM

Meaning A collection of individuals A group of person having

who work together in collective identity joined
completing a task. together, to accomplish a
goal.
leadership Only one leader More than one leader

Members Independent interdependent

Process Discuss, Decide and Discuss, Decide and Do.

Delegate.
Work Products Individual Collective

Focus on Accomplishing individual Accomplishing team goals.

goals.
Accountability Individually Either individually or
mutually.
TYPES OF TEAMS
CREATING EFFECTIVE TEAMS

CONTEXT

TEAM
EFFECTIVENESS
PROCES COMPOSIT
S ION
 CONTEXT
•Adequate resources
•Leadership and structure
•Climate of trust
•Performance evaluation and reward
systems
 COMPOSITION

•Abilities of members
•Personality
•Allocating roles
•Diversity
•Size of teams
•Member flexibility
 PROCESSS

• Common purpose
•Specific goals
•Team efficacy
•Conflict levels
TURNING INDIVIDUALS INTO TEAM PLAYERS

SELECTIO TRAINING
N ( CREATING
REWARDIN
(HIRING TEAM TEAM PLAYERS ) G
PLAYERS )
 CASE STUDY
(PROJECT MANAGEMENT )

 Martha has been assigned a team of 10 people to help her

plan a major customer appreciation event. They have been
working together for over a month now and they just haven’t
really come together as a team. She was sure she started off
well. She contacted each individual on the team and let them
know their responsibilities on the project.
Each of the members gets the tasks completed, but don’t
seem concerned with the others on the team. If someone
needs help, no one pitches in to assist. If a team member has
a problem, no one helps him to solve that problem. Just
yesterday one of the team members had an emergency and
asked if someone on the team could have a call with the sales
team so she could leave early. No one offered to help so
Martha jumped in to assist. Martha had to do something. This
was a bad experience for everyone frankly and some folks
already were talking about getting off the project. Plus she
Here is what Martha should have done:  Martha
never got the team together prior to starting the project to get to
know each other and discuss how they will work together to
accomplish the goals of the project. In order to get the group to
come together as a team now, Martha might step back and hold a
team building session. During this time she should plan to
accomplish the following:

• Enable for time for team members to build relationships by

getting to know each other on a personal level.
• Develop processes and procedures for how the team will: share
work, meet the objectives of the project, solve problems and
resolve conflicts and make decisions.

When the team members get to know each other, they will begin
to support each other and will be more concerned about their
team mates. Bottom line, they will function as a team.