e-Mail Etiquette

Do’s
• Use plain text only
• Don’t send the whole mail back
• Use threads
• Use > to refer to the original mail
>and do you agree with the proposal to hire
>Ms. Rani to handle our legal services?
Yes. Please make the necessary arrangements.
Subject box must contain relevant information
To: recipient@hisco.com
From: Rummy Sharma (jdoe@aheadcompany.com)
Subject: Work Proposal
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Ahead C o m p a n y    Ltd .
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Message............
Message...................
Message..........................

Rummy Sharma (rsharma@aheadcompany.com)

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Visit our web page at http://www.aheadco.com/
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 e-Mail Etiquette
Do’s
• Follow formal letter writing style in official
letters
• Avoid abbreviations
BTW by the way
FWIW for what it's worth
FYI for your information
 e-Mail Etiquette
Do’s

• Use smilies sparingly

:-* :-{}
:- >-
• Use proper salutation in business mail
• It is o.k. to use first name only with friends
 e-Mail Etiquette
Do’s
• Include your position & co. name in
signature space
• Save recev.mails in ‘folders’ than print
• Provide system specific information
• Be considerate to others
• Acknowledge / reply a.s.a.p
 e-Mail Etiquette
Don’t s
• Forward forwards
• C C to everybody in the company
• Type in only UPPER CASE
• use only lower case type
• Use too many BANGS
 e-Mail Etiquette
Don’t s
• Address opp. sex by 1st name
• Put in to writing you won’t say
• Comment on other’s grammar
• Expect others to respond
immediately