Six Sigma Awareness Training 1

You might also like

Download as ppt, pdf, or txt
Download as ppt, pdf, or txt
You are on page 1of 1

Process Improvement Methodology and Tools – SIPOC

Suppliers, Inputs, Process, Outputs & Customers


Objective: How to use this tool:
• Identify the inputs to the process. Include all
To get a clear understanding of the
Suppliers, Inputs, Process, Outputs and raw material, information and resources.
• List the suppliers for all of the inputs.
Customers for the project under
• Identify the outputs of the process. These are
investigation.
the deliverables of the process to the
customer.
Pocket Guide Reference: page 11
• List the customers that receive the outputs.
Customers can be internal or external.

Inputs Outputs
Process

Suppliers: Requirements Customers:


Requirements
1. Internal 1. Internal (intermediate)
2. External 2. External (ultimate)

Measure

Next Steps:
• Create process maps for the overall process.
• Collect Voice of the Client (VOC) and Critical to
Quality (CTQ) information.
1
Six Sigma Awareness Module

You might also like