Designing High Performance

Organization (A) Seminar 6

MBA SPRING 2020

Dr. Nadeem Dogar

Assistant Professor
UCP Business School
Seminar Outline
Measuring Organizational Effectiveness
approaches
Organizational purpose
Strategic intend
Mission
vision
Principles
Competitive advantage
Core competence
A framework for selecting strategy and design

Make a purpose
Make the design to achieve that purpose
Strategy
Select the best strategy according to your
goal
Porter’s Strategies
 Differentiation Low cost leadership

• Focus on • Focus on efficiency

uniqueness and low cost
• Apple • Easy jet
• Samsung • Wal-Mart
Differentiation

Organizations attempt to distinguish its

product or services from other in the
industry
May use distinguished product feature
To perceived as unique
Low Cost Leadership
To increase market share by offering low
cost as compare to competitors
To bring customer loyalty
How strategies effect organizational design

A blend of strategies that serves best your

purpose rather than adopting someone's
successful strategies,
Points to be considered
Market
Environment
Culture
Internal and external
Size or organization
Assessing organizational effectiveness

 Meeting deadline : on-time delivery

 Timely material and equipment
acquisition
 Quality of product and services
 Customer satisfaction and complaints
 Employee training and development
(number of hours)
 Staying within budget
 Shareholder satisfaction
 Reduction in cost
 Supply chain delays or improvements
 Productivity: dollars spends on each unit
of output
 Employee engagement
 Achieving sales targets
 Products development cycle time
(reduction in cycle time)
 Numbers of days to complete task
Four effectiveness approaches
Goal approach indicators

Profitability
Market share
growth
Social responsibility
Product quality
Resource based approach

Organization must be successful in

obtaining and managing resources to be
effective
Strategically valuable resources give an
organization a competitive edge
 Obtain Successfully Organizatio
valued integrate nal
resources resources effectives
Internal process approach
Corporate culture
Employee relationship
Economies of scale
Undistorted vertical and horizontal
communication
Employees development
Conflict management
Strategic constituents approach
Owner
Employees
Customers
Creditors
Community
Suppliers
Government
Q&A

THANKS