MARKETING DEPARTMENT OF

SIDDHARTHA BANK LIMITED

Presented By:-
NARAYAN CHHETRI
LUC00016013062015
 INTRODUCTION
• Established in 2002 
• More than 120 branches all across the nation with its head
office in Kathmandu
• Vision - Financially sound, operationally efficient and keep
abreast with technological developments.
• Mission - Fulfill the interest of the stakeholders and also
aims to provide total customer satisfaction by way of
offering innovative products and by developing and
retaining highly motivated and committed staff.
 OBJECTIVES OF INTERNSHIP

• To gain in-depth knowledge about marketing activities

performed in the bank

• To enhance the communication skills and public relation skill

through direct interaction with the customer
 ACTIVITIES DONE

• Account opening
• Cheque Distribution
• ATM distribution
• Dealing with customers
 MAJOR LEARNINGS

• Customers are the major assets

• Various products and offerings
• Communicate and deal with customers
• Corporate culture and values
 OBSERVED GAPS

• Organizational space is narrow

• Frequent power cut, slow system, malfunctioning Xerox machine and
ATM problems
• Shortage of essentials like ball pen, glue, A4 paper etc.
 RECOMMENDATIONS

• Opening new branches with ATM facilities

• Updating the system and replacing Xerox machine
• Use of inverter for power supply
• Storage of ball pens, glue, A4 paper etc.
THANK YOU