We understand your business need

Sunroof process difficult to

Microsoft mainstream Reduce customization (Up
map with current version
support for AX 2009 to 60%) due to added Database Issue Performance Issue
of AX, bound to go with
ended in April 2018 functionality
temporary solution

Standard Updates for

new functionalities and
Lack of standard
Mobile and Web Resource not easily Indian Localization (GST) bug fixings are not
functionalities resulting
accessibility available in the market not available in 2009 supported as the current
in heavy customization.
system is heavily
customised.

Existing business
processes for Security architecture is Compliance issues with Need of Anytime
Manufacturing division not efficiently defined. the existing system Anywhere Access
are not documented
 Microsoft’s mainstream support for Dynamics AX 2009 will end on April 10, 2018. Only security updates will
be free of charge from that date onwards. Microsoft’s mainstream support for Dynamics AX 2012 R1 and
Dynamics AX 2012 R2 will end on October 9, 2018.

However, some points will change with the end of mainstream support………………………

• -Changes due to new legal requirements

• -Software compatibility
• -Embedded third-party solutions

In summary, it can be said that we can still work with Dynamics AX 2009 / 2012 R1 or R2. A wide array of
technical innovations associated for example with digitization or relate to the constantly changing demands on
business processes or customer behavior, cannot be used with the versions for which mainstream support now
ends. In individual cases, this can quickly become a competitive disadvantage and lead to lower sales.