Electronic communications

Secure and Private Communication

York University
November 2010 CONFIDENTIAL
Epost.ca

What is epost…

•ePost – electronic document presentment solution that

delivers mail to a secure electronic mailbox, where Citizens
view and pay electronic bills, statements

Presenter’s Name - Presentation Title - Date CONFIDENTIAL 2

Our Commitment to supporting you….

1. Canada Post had commissioned PriceWaterhouseCoopers (PWC) to conduct a

research study on the benefits of e channel adaption ;2009

2. Canada Post had commissioned Phase 5 a research firm to determine what

citizens want from their respective Governments; 2010

3. Canada Post Corporation has developed a simple, cost effective and “resource
light” application that you can deploy to provide e channel communications and
billing – Simplified Induction its ready now..

3. “epost” Return on Investment calculator, let us help you with your business case

4. Canada Post will provide you with on boarding support and consultation with
respect to Industry “Best” standards; promotion concepts; call centre support and so
on..

5. Canada Posts Board of Directors have approved to strategically support the

advancement in e channel value drivers to generate adaption.. Watch out here we
come!

6. Lets take a look…

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 About ePost

• Proven capabilities in e-
presentment / confirmation of
on-line delivery
• High level of Security through
epost server/ protected B
• Well established and linked
with all major financial
institutions in Canada
• Trusted third party most
trusted by Canadians
• Proven capability to engage in
robust technical integration
• Sizeable penetration with over
1.4M and growing active users

First Fax Name

Presenter’s machine 1998
- Presentation Title - Date CONFIDENTIAL 4
ePost Delivery Model
• Free to students
Mailers • 7 year Storage Delivery Channels
• Electronic Postmark
• 2-3,000 new/day
Telco • 7/24 call center support All Major Banks
Online Banking 15MM+ Online
Bankers
Utility

epost.ca 4 Million Unique

Credit Card canadapost.ca Visitors/mo

Universities
Records
Supports
www.mailer.ca Biller Direct
Payroll

200+ Mailers

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 The Simplified e-Induction Process flow

Student
Mailer Printer
Bill

Current

New Subscribe
100% of Statements
PDF + Enhanced I File

Send file to tell who has subscribed/unsubscribed See bill as soon as they subscribe

•Subscription is against info in “I” file

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 EPM
Message Flow

1. The registered user (sender) accesses

the service, creates a message, and
uploads attachments.
2. Encrypted message is sent via secured 1024 bit
session to the PosteCS server. RSA
encryption
3. Message is witnessed by EPM
4. An email notification (English or French) PosteCS
is sent to the recipient with a URL link. Server

5. The recipient clicks on the link, enters

the password, if required, and Notification
completes the delivery of a PosteCS
SSL
message and its attachments. w/URL
Click URL
Link
Enter
Password

SSL

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Sending and Receiving

Send Receive

Web App
Non-Registered
https://Postecs
Selects link in email
notification
Registered
Web App - Inbox
PosteCS
https://Postecs
Server

EPM
applied
and
Customer’s further Recipient’s
Server using encrypted Server using
VTP Send VTPReceive
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Branding Capability

Company logo on recipient download page

YOUR LOGO
YourHERE
Logo Here

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Security Compliance

PosteCS™ is a mail service legally protected by the Canada

Post Corporation Act and the Criminal Code of Canada

Meets Government of Canada information security standards

• Inspected by the Canadian & International Industrial Security
Directorate
• epost facilities and personnel have obtained “Reliability Status”
– Personnel screening that, with a need-to-know, is required for access to
PROTECTED information/assets or secure sites.

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Features of Interest - Review

Track the status of documents and files

Electronic postmarking (date/time stamp)

Send encrypted communications (128 bits SSL)

Send large-sized files (up to 100MB)

Archive documents / files sent

Legally sending transactional mail

Using automated transaction processor (VTP)

Ability to “expire” the communication

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