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Betty Neuman: The System Model
Betty Neuman: The System Model
Betty Neuman: The System Model
IDENTIFICATION
EXPLOITATION
RESOLUTION
ORIENTATION
During the orientation phase, the individual has a felt
need and seeks professional assistance.
IDENTIFICATION
The patient identifies with those who can help him or her.
The nurse permits exploration of feelings to aid the patient
in undergoing illness as an experience.
EXPLOITATION
During the exploitation phase, the patient attempt to derive
full value from what he or she is offered through the
relationship. The nurse projects new goals to be achieved
through personal effort from the nurse to the patient.
RESOLUTION
The patient gradually puts aside old goals and adopts new
goals. This is a process in which the patient frees himself or
herself from identification with the nurse.
Peplau described six nursing roles:
STRANGER
RESOURCE PERSON
TEACHER
LEADER
SURROGATE
COUNSELOR
STRANGER ROLE
Peplau states that because the nurse and patient are
strangers to each other, the nurse should treat the patient
with ordinary courtesy.
LEADERSHIP ROLE
This involves the democratic process. The nurse helps the
patient meet the tasks at hand through a relationship of
cooperation and active participation.
SURROGATE ROLE
The nurse’s behaviours and attitudes create feeling tones
in the patient that reactivate feelings in a previous
relationship.
COUNSELING ROLE
Counseling functions in the nurse-patient relationship by
the way nurses responds to patient’s demands.
Four psychobiological experiences:
NEEDS
FRUSTRATIONS
CONFLICTS
ANXIETY