ERP Implementation

Challenges & solutions

Curtain raiser

 Understand ERP – not accounting, but

business software
 Expectations – set it right, first time
 Selection – product and partner
 Localised – product must support Indian
statutory requirements (extremely important)
 Support – ensure continuity
Implementation challenges –
Preparatory phase

 Driven from top

 Project organisation – sponsor, steering
committee, process owners, key users,
technical team
 Selection of team members & fixing
responsibilities
 Project charter & schedule
Implementation challenges – a good
beginning

 Overview to all team members – what’s happening?

 In depth training to key user team – all for all?
 As Is Process documentation & sign off -
completeness
 Organisation structure – profit centers, cost centers,
legal entities, statutory locations for VAT / excise,
COA
 To Be Process – end to end best practices
 Gap analysis – minimize customization
 Work around – no compromise?
 Business blue print – final design
Implementation challenges – get going

 Conference room pilot – CRP 1

 Testing & revalidating
 Conference room pilot – CRP 2
 Integration testing – very crucial
 Reports testing – MIS & statutory
 End user training – give sufficient time
 Go live
Implementation challenges – data
migration

 Must be handled simultaneously

 Existing data cleansing
 Master templates – vendors, customers,
employees, inventory items
 Collection of master data – sign offs
 Open balances to be transferred
Implementation challenges – data
migration

– Inventory Balances
– Inventory Locations
– Bills of Material
– Customer
– Vendor
– Lead times
– Purchase orders
– Customer orders
– All Accounting Information
– Part Numbers
– Part Descriptions
Implementation challenges – post go
live

 Parallel runs?
 Month closing – materials, production
 New discoveries
 Settling down
Implementation challenges – soft
issues

 Top management support

 Business process re-engineering
 Change management – mind set
 Communication & relationship with partner
 Team-work
 Escalations
 Patience
 Ownership & Accountability