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Therapeutic Communication in Nursing Practice: Presented By: K. Hutchinson RN, BSN
Therapeutic Communication in Nursing Practice: Presented By: K. Hutchinson RN, BSN
in Nursing Practice
Presented by: K. Hutchinson RN, BSN
(National Council of States Boards of Nursing Test Plans, 2016)
(National Council of States Boards of Nursing Test Plans, 2016)
Effective Communication in Nursing
What is communication?
How does it relate to nursing practice?
What is effective communication in
nursing?
What is considered therapeutic
communication in nursing practice?
Therapeutic communication should be a two way process!
It requires an understanding by the nurse of their patient
and the experiences they express.
Nurse educators must acknowledge the importance of
therapeutic communication between nurses and their
patients, thus, incorporating it as another fundamental
skill set requiring emphasis throughout the education
process.
Therapeutic Communication Strategies
and Examples
Utilize open ended questions
Focus on the patient’s feelings
State behaviors observed
Reflect, restate, rephrase verbalization of
patient
Provide Neutral responses
Barriers to Communication