IMPORTANCE OF Emotional Quotient

PRESENTED BY

• Amar Purani - 9 • Devendra Sharma - 36

• Amit Kabra - 11 • Ishan Mehta - 51
• Ankit Shah - 17 • Karan Doshi - 57
• Dhaval Chheda - 39 • Khanjan Chokshi - 60
Emotional Quotient is defined as the ability to
identify ,access and control one's emotions, and
that of others.
 Emotional Quotient in an
Organization
• Ability to make and deepen connections at
three levels.
• Deal with work stress and act positively in
work situations.
• High efficiency and output.
• Effective leadership skills.
• EQ training: Seek to understand ,courageous
conversationsand trust
 Branches of Emotional
Intelligence

• Perceiving Emotion
• Using Emotion
• Understanding Emotion
• Managing Emotion
EMOTIONAL COMPETENCIES 
 EMOTIONAL COMPETENCIES 

1) Self awareness:
• Emotional awareness
• Self assessment
• Self confidence

2) Self regulation:
• Self control
• Trustworthiness
 EMOTIONAL COMPETENCIES 
3) Social skills:
• Communication
• Leadership
• Conflict management

4) Self motivation:
• Achievement drive
• Commitment
• Initiative
 EMOTIONAL COMPETENCIES 

5) Social awareness:
• Empathy
• Service orientation
• Developing others
• Leveraging diversity
PERSON WITH HIGH EQ

• Expresses his feelings clearly.

• Not dominated by negative emotions.
• Able to read non-verbal communication.
• Acts out of desire.
• Self dependent and motivated.
 PERSON WITH LOW EQ

• Does not takes responsibility of his/her

feelings.
• Insensitive to others feelings.
• Clings to own belief’s.
• Tries to analyze others emotions.
 EQ Vs IQ
• EQ is appealing to emotions to convince someone rather than
using facts alone(IQ).
• EQ is using your emotions in addition to your cognitive abilities
to function rather than relying solely on logic i.e. IQ.
• EQ is knowing what and how rather than just knowing what(IQ).
• Controlling your emotions to use them for something rather
than letting your emotions control you.
• The 80-20 factor.
• EQ gets you through life vs. IQ gets you through school
• EQ can be improved upon and learned, however , IQ is
something you are born with.
 ADVANTAGE OF HIGH EQ IN
COMMUNICATION

• Will increase your success as a MANAGER.

• Help to maintain better Relationship.
• Stress free working environment.
• Be more dedicated to their job
 EQ – 4 TECHNIQUES TO HELP
YOU LIVE A BETTER LIFE
1) Emotional Literacy.

2) Use Emotional Energy.

3) Be selective with people.

4) Do not blame other people for your state of

mind.
 The Business Case for Emotional
Quotient

• Increased Sales at Life Insurance Company.

• Improved Executive Performance in a

Multinational Beverage Firm
Thank you