Groups & Teams

Compiled
by

Prof. Rajiv Kumar

IIM Calcutta
 Basics
• Interdependence
• Formal or informal
Five-Stage Model
Punctuated Equilibrium Model
 Building Teams
• Selecting people:
– Team Roles
– Match in personality
 Two or More Heads Better than One?

• Social loafing
• Cohesion may not lead to productivity
• Conformity
• Groupthink
 Groupthink
• When does groupthink happen?
– A very cohesive group is deeply involved in solving some
problem
– Group members strive for unanimous decisions and,
– They fail to realistically appraise many alternatives
• Factors that lead to groupthink:
– We are morally superior
– We are not vulnerable
– People who oppose us are evil and weak
– We are under threat
– Dissent is not tolerated
 Leading Teams
Two critical factors:
• Developing credibility and influence
• Establishing a motivating vision and goals
 Developing Credibility
• Demonstrating integrity
• Being clear and consistent
• Creating positive energy
• Using one-sided and two-sided arguments
appropriately
• Encouraging team members to help them
personally improve
• Sharing information