BRUEGGER’S BAGEL

BAKERY
Operations Tour
 ABOUT BRUEGGER

 Bruegger's Enterprises, Inc., and wholly-owned subsidiary Threecaf

Brands Canada, Inc., are franchisers and operators of Bruegger's
bakery-cafés, Timothy’s World Coffee, muffins, and Michel’s Baguette.
 Bruegger's brand restaurants serve bagels, breads, coffee, specialty
drinks, soups, salads, sandwiches, wraps, paninis, desserts, fresh fruit
and a large variety of other related items.
 They produce approximately 70 million bagels each year, and are the
holders of the Guinness World Record for producing the world's largest
bagel.
 Bruegger's operates approximately 300 restaurants in 25 states and the
District of Columbia.
 BAGEL BAKERY

 Bagel business is $3 billion industry.

 Very popular among consumers for low in fat, stomach filling
and good in taste.
 From investors point of view it is highly profitable. It costs
only $0.10 to make a bagel and can be sold for $0.50 each or
more.
 Many stores generates an average of $800,000 sales annually.
 PRODUCTION
PROCEDURE
 Production is done in batches according to flour on a daily
basis.
 Begins at processing plant where basic ingredients are
combined in a special mixing machine.
 After dough has been mixed , it is transfer to another machine
that shapes the dough into individual bagels.
 Production Procedure
Continues….
 Once the bagels have been formed, they are loaded onto
refrigerated trucks for shipping to stores.
 Final two steps of processing after unloading from truck
involve boiling the bagels in a kettle of water and malt for one
minute and then baking bagels in an oven for approx. 15
minutes.
 Quality is always an important
feature of a successful business.
 Customer judge the quality by size, shape, shine, taste and
consistency.
 Customer are sensitive to the service they receive when they
make their purchases.
 Bruegger’s devotes careful attention to quality at every stage
of operation from choosing suppliers to keeping equipment
condition and monitoring output at each step.
 Employees are instructed to remove deformed bagels when
they find them.
 FEW MORE WORDS
ABOUT BRUEGGER
BAKERY
 Employees are chosen very carefully and then trained to
provide the desired level of service to customers.
 Company operates with minimal inventories and partially
completed bagels at the plant and very little inventory at the
stores.
 To maintain a high degree of freshness.
 To keep cost down.
 Minimal inventories mean less space for storage.
THANK YOU
Group 6
Hariom Singh
Abhishek Mishra
Syed Hussain
Althaf R.
Vysakh P.P.
Naresh K.
Srinivas Rao