A POWERPOINT PRESENTATION ON BSNL

INTRODUCTION

** Bharat Sanchar Nigam Limited (known as BSNL) is a public

sector  telecommunication company in India.

** It is India's largest telecommunication company with 24%

market share as on March 31, 2009.

** Currently has a customer base of 90

A Presentation bymillion as of June 2009.

** It has the status of Mani Ratna, a status assigned to reputed

public sector companies in India.
 FINANCIAL OVERVIEW

** During the financial year 2006-2007 BSNL has added 9.6

million new customers in various telephone services taking its
customer base to 64.8 million.

** However, despite impressive growth shown by BSNL in recent

times, the Fixed line customer base of BSNL is declining.

** In order to woo back its fixed-line customers BSNL has

brought down long distance calling rate under OneIndia plan,
however, the success of the scheme is not known.
STATISTICAL
VIEW
 Survey on Consumer Satisfaction

** Earlier the BSNL deployed IMRB for survey on

consumer satisfaction in the major towns and cities
** Now the T&D Circle of BSNL is carrying out such
surveys
** The BSNL is trying to get ISO:2000 Certification. The
consumer satisfaction survey data is also needed for
this certification
 CONSUMERS FEEDBACK
Feedback against different departments in BSNL
are briefly stated below:

** Good Broadband facility has got a positive

response
from the customers.

** The launch of USB data card for high

speed net has
helped BSNL to cover up the various losses.
 RECENT DEVELOPMENTS
** BSNL have launched blackberry services in India.

** BSNL's has recently launched Wireless Broadband

network.

** It has launched the 3G facility in 11 states in India.

** At present, there are nearly 400 million telecom

connections in the country and every month 10 million
new connections are
being added.
** In the service sector, telecom industry is the most
active and attractive.

** Though the telecom industry is growing rapidly

India's telecom density is less than the
world's average telecom density as most of India's
market is yet to be covered.

** This attracts private operators to

enter into the Indian telecom industry.

** BSNL has to be alert to run its

business and survive in the market.
81. SOMENATH GHOSH
82. SHANKHADIP
MUKHERJEE
83. RAJIT SUVRO MONDAL
84. ABHIK PAL
85. ABHISEK SHARMA
86. INDRANIL MAHATO
87. RAJDEEP ROY
88. KUNAL KUNDU
89. SUDIPTA DUTTA
90. SUMAN PRAMANIK