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Leading Geeks

By Paul Glen
Who are Geeks ?
Geeks are the knowledge workers who specialize in the creation,
maintenance, or support of high technology.

 They are everywhere.


 Everyone knows who they are.
 They are highly intelligent, extremely valuable and independent
minded workers.
 For Example,
Programmer, Architect, Trainer
Why Geeks Matter?
 VUCA world. Consistently changing market scenario.
 Technological innovation remains one of the most important
component
 companies have become dependent on the people who create,
maintain, and support.
 Geeks are one of the most important human resources within almost
every organization
 But they remain a mystery to most managers because
1. Geeks are different
2. Geekwork is different
3. Power is useless with geeks
Context of Geek Leadership
The ultimate goal of geek leadership is to harmonize the content and
context in order to drive the productivity and creativity of geeks.

 The Role of Good Geek Leader.


 The Essential Geek
 Group of Geeks
 Nature of Geek Work
 Performing Geekwork
Nature and Performing Geekwork
A. Nature
 Geekwork is organized by what you don’t know.
 Subordinates know more than managers.
 You can’t control creativity

B. Performing
 Ability to manage client relationships
 Ability to juggle multiple tasks simultaneously
 Ability to work through others, to make others productive
Content of Geek Leadership
Traditional Leadership Geek Leadership
Nurture Motivation Provide Internal
Facilitation
 Can you motivate Geeks ?  The Challenge of Facilitation
 Sources of Motivation  Establishing
and maintaining the Local
Work Environment
 Communicate Significance  Creating Community and Culture
 Show a career path  Creating Safety for Ideas
 Control Resource Availability  Supporting Conflict Resolution
 Overcoming Obstacles
 Offer Free Food
Manage Ambiguity External Representation
 What Is Ambiguity? Acquiring information
 The Hierarchy of Ambiguity Establishing and maintaining
alignment
 Foundation of Geekwork
Obtaining resources
Managing expectations
Projecting prominence
Protecting, insulting and attracting
geeks
How Geek Leaders Lead ?

 Harmonizing Content and Contex


 Link geeks and geekwork with the future state.
 Identify or imply organizational values.
 Building Trust, Respect, and Unity
 Outline a quest worth pursuing.
Thank You
Aniket Tamhankar

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