TRAIN THE

TRAINER
ROOM SETUP CHECKLIST
 OS image installed
 Exercise Files loaded
 Set computer time
 Setup resolution on computers
 Necessary software is working on all
PCs
 Check projector or screen sharing
system
 Room is neat and clean
 Internet connection (if necessary)
 Align mouse pads, keyboard and
monitors
 PRE- CLASS CHECKLIST

 Turn on computers
 Turn on projector or screen sharing
system
 Check markers and dusters

 Check the roster

 Set up PowerPoint presentation (if

necessary)
 Verify correct software and version is
installed
 Verify correct exercise/lab files for class

 Verify room appearance and temperature

SETTING EXPECTATIONS
 Before the official class start time – Start
developing rapport
 Official class start time – START ON TIME

 Welcome to Class x – NHIPP, MCITP etc.

 Introduce yourself and establish credibility

 Name, Certifications, Years teaching, real

world experience
LOGISTICAL INFORMATION
 Explain the roster
 Break time

 Class outline overview – Say why it is a great

topic
 Reinforcement tools provided – Students may
wonder
 Introduce the courseware properly – How to
follow them
 Tell them about the web resource –
www.newhorizons.com
 Tell them about the Next/Related Class
 GETTING EXPECTATIONS

 Encourage them to ask questions and

participate in class
 Student introduction
 Name/Company/Job role
 Do they use the product being taught and if so in what
context
 If they use, what is their experience level with it
 What are their expectations of the training
 Was there anything not listed in the overview that they
were expecting or would like to cover – know how to
defer
BOARD WORK DESIGN
 Exercise Concepts
 Creative, Intelligent, Considerate
 Use darker colors for information and
lighter ones for decoration
 Use ALL CAPS

 Draw some type of bullet

 Try adding shadow in your bullet

 Try adding some graphic

 Double check to be sure your board

includes all the necessary elements
 Erase the board properly while ending the
class
NEW HORIZONS TRAINING
ABSOLUTES
1. The class goes
2. You are responsible for everything that
occurs in the classroom
3. Follow the three Ts
4. If you prepared it, you are capable
5. Professionalism counts
6. Never speak negatively about
applications or vendors
7. Board must include: Your name, class
name, topics, break times and next class
date
8. Teach by walking around
PROVIDE PROPER SETUP
 Check classroom Sign/Nameplate
 Organize materials & Classroom
 Ensure computers powered up & Screens matching
 Ensure keyboards & mice connected
 Ensure power cords & power strips safely laid out
FIRST IMPRESSION
 Board work
 Neat and readable
 Creative graphics
 Good use of colors
 Included course name, objectives,
instructor name, breaks, next class date
 Start class on time
PRESENTATION
 Voice: Steady & confident, volume, pitch, rate
of speech articulation, tone
 Avoid filler words
 Demonstrate correct grammar
 Appear dressed & groomed professionally
 Use appropriate eye contact
 Use good posture
 Use appropriate hand gesture
 Use appropriate body movements
& non-verbals
 Check out skill levels of students
PRESENTATION
 Emphasize & Review key points periodically
 Use visual aids appropriately
 Share examples / analogies
 Demonstrate flexibility
 Balance individual’s needs with overall student’s
needs
 Ask for feedback to ensure clear communication
 Summarize at the end of each session
 Overcome any mistakes calmly & Professionally
 Project confidence
PRESENTATION
 Know subject matter thoroughly
 Explain concepts clearly and concisely
 Create a positive atmosphere
 Reference the manual periodically
 Ask questions effectively
 Encourage & handle questions appropriately
 Give positive feedback
 Use students’ names
 Encourage participation
 Pace the class effectively
 PRESENTATION
 Manage time effectively
 Make smooth, logical transitions
 Monitor for understanding
 Stay focused on course objectives
 Handle problem student appropriately
 Interact with students before & after
class and at breaks
 Demonstrate enthusiasm
 Avoid discussing competitors
 Avoid making specific purchase
recommendations
PRESENTATION
 Explain and request evaluations appropriately
 Provide appropriate amount of information
about
New Horizons
 Demonstrate positive attitude toward New
Horizons
POST CLASS ACTIVITIES
 Pick up trash
 Clean white board
 Return PC’s and the UPS's to their appropriate
locations and SHUT THEM DOWN
 Keyboards and mice are to be lined up and in
the appropriate location
 Cables should be picked up off the floor and
arranged in a tidy manner
 Turn off overhead projector and lights
 Lock classroom door on your way out