Coca-Cola uses AI in various ways to address the complex challenges of marketing and selling over 500 beverage brands in over 200 countries. AI algorithms in vending machines collect data on local drink preferences. Coca-Cola also analyzes social media using Salesforce to gain insights. Image recognition and Google's TensorFlow help identify potential customers and verify purchases for loyalty programs. This AI-driven approach provides Coca-Cola with more accurate customer understanding globally, supporting improved product development, sales, and customer engagement.
Coca-Cola uses AI in various ways to address the complex challenges of marketing and selling over 500 beverage brands in over 200 countries. AI algorithms in vending machines collect data on local drink preferences. Coca-Cola also analyzes social media using Salesforce to gain insights. Image recognition and Google's TensorFlow help identify potential customers and verify purchases for loyalty programs. This AI-driven approach provides Coca-Cola with more accurate customer understanding globally, supporting improved product development, sales, and customer engagement.
Coca-Cola uses AI in various ways to address the complex challenges of marketing and selling over 500 beverage brands in over 200 countries. AI algorithms in vending machines collect data on local drink preferences. Coca-Cola also analyzes social media using Salesforce to gain insights. Image recognition and Google's TensorFlow help identify potential customers and verify purchases for loyalty programs. This AI-driven approach provides Coca-Cola with more accurate customer understanding globally, supporting improved product development, sales, and customer engagement.
Coca-Cola ,world’s largest beverage company serves
more than 1.9 billion drinks every day. 500 brands, including Diet Coke, Coke Zero, Fanta, Sprite, Dasani, Powerade, Schweppes and Minute Maid. Problems faced by Coca-cola
Coca-Cola products are marketed and sold in over 200
countries. Local differences concerning flavors, sugar and calorie contents, marketing preferences and competitors faced by the brand. The taste of their most well-known brands will even differ from country to country, and understanding these local preferences is a hugely complex task. Collecting and analyzing huge amounts of data from different sources to determine which of its 500 brands are likely to be well received. How AI was used!
AI algorithms in vending machines to collect the
preference of the consumers. Vending machines can even alter their “mood” depending on where they are located. Usage of AI to analyze social media . Application of AI in securing proof of purchase for the company’s loyalty and reward schemes. WHAT TECHNOLOGY, TOOLS AND DATA WERE USED?
Collected data on local drink preferences through the
interfaces on its touch-screen vending machines. Social media analysis using Salesforce platform. Image recognition technology – to find the potential consumers. Google’s TensorFlow technology – For purchase verification. Results
More accurately understandings about the buying
habits of its billions of customers across the globe. Product development. Increased sales through improved social advertising. Increased customer engagement .