The hotel security

Marily Rivera Viracacha

Juan David Rodríguez
 Hotels of tourist
establishments must
Must are endowed
guarantee security of
with:
access to the interior
of and their exterior.
 Protective devices Burglar alarm

Surveillance mirrors
Safety signs
camera
monitoring
agent
 Security agent

Must are well identified with: Photo identification and office

Security uniform

Be to capacitated wireless
communication media to
ensure success of surveillance
operations
 Lantern
Tonfa

Binoculars

Handcuffs

Endowment weapon

Radio intercom
clock

Keys
Safety hat
Hotel security areas

• Security booth and parking

• Rooms area
• Lobby and reception
• Kitchen
• Restaurant
• Bar and commercial premises
• Sanitary
• Dressing rooms
• Perimeter area
Guest safety
• key control
• Surveillance and Access control
• Safe Box
• Lost and Found
• Medical Emergency Plans
The Importance of the Security Department

•Hotel security is essential, since

with that the guest or the staff that
works will feel safe and will be able
to have peace of mind and return
to the hotel after their departure.
 • Puedo ver la cámara • I can see the camera
Expressions • Puedo ver su • I can see your ID
identicacion
• Do you have the
• Tiene usted la matricula vehicle registration
del vehículo
• The parking lot has
• El parqueadero cuenta security cameras
con cámaras de
seguridad • I can check your
luggage
• Puedo revisar su
equipaje • This is the key to your
• Esta es la llave de su room
habitación • This area is restricted
• Esta área esta restringida
What should you do?
1. I have lost my luggage.
2. The alarm has sounded.
3. Your ID please.
4. I have forgotten to close
my vehicle.
5. The elevator does not
work.
What do you do?
1. I could check the cameras
2. Please evacuate cautiously
3. For security reasons, could
you show me your
identification?
4. The security service will help
you solve your problem
5. I'm sorry the elevator
doesn't work, we'll call the
person in charge
 Watch
over:vigilar Control:
controlar

Offer: Search:
ofrecer buscar

verbs Lose:
perder
Threat:
amenazar

Consult: Guarantee:
consultar garantizar

Steal: Propose:
robar proponer