Download as ppt, pdf, or txt
Download as ppt, pdf, or txt
You are on page 1of 1

QUALITY PLANNING

rop QAP 04 A1

OPERATION Customer related processes


21 Monte carlo crescent rop QAP 7.2.2
Kyalami business park RECEIVE ORDER
midrand FROM CUSTOMER

Design & Development


rop QAP 7.3
IS DESIGN Yes DESIGN TO Corrective and
REQUIRED REQUIREMENTS preventive action
rop QAP 8.5

No

Purchasing
rop QAP 7.4
BUY MATERIAL
AND
COMPONENTS
Control of customer-
supplied product
rop QAP 7.5.4 RECEIVE PARTS
FROM
CUSTOMER
Monitoring and
Measurement
RECEIVE rop QAP 8.2.4
MATERIAL AND
COMPONENTS

Control of Identification and Traceability


Quality records rop QAP 7.5.3
INSPECTION
rop QAP 4.2.4 IS MAT/COMP No RETURN TO Control of non-conforming
RESULTS product
ACCEPTABLE SUPPLIER
rop QAP 8.3
Corrective and
preventive action
rop QAP 8.5
Document and data control
rop QAP 4.2.3
BUILD/SERVICE TO Product identification and traceability
CUSTOMER rop QAP 7.5.3
REQUIREMENTS Production and Service Provision
rop QAP 7.5

Control of inspection Monitoring & Measurement


measuring and test equipment rop QAP 8.2.4
rop QAP 7.6 VERIFY
TO
REQUIREMENTS

Control of quality records Control of


rop QAP 4.2.4 INSPECTION non-conforming product
REWORK rop QAP 8.3
AND TEST IS PRODUCT No
TO Corrective and
RESULTS ACCEPTABLE?
REQUIREMENTS preventive action
rop QAP 8.5

Handling, storage, packaging


preservation and delivery
PACKAGE rop QAP 7.5.5
AND SHIP
FINISHED PRODUCT

Servicing
rop QAP 7.5.1
PROVIDE SERVICE
SUPPORT
CUSTOMER CARE

rop QAP 04 A1
09/03/2009

You might also like