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Modules of CRM

Order Management
Inventory Management
CRM dashboards
• A customer relationship management (CRM)
dashboard is an enterprise application (EA)
interface used for the monitoring of business
and sales opportunities, processes and
performance.
• A CRM dashboard provides real-time business
event snapshots, which are used to measure
and develop analytics for business reporting.
• Lead Management
• Contact Management
• Deal Management
• Email Integration
• Calendar Integration
• Reports
• Mobile Application

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