COUNT THE CHICKENS BEFORE

THEY HATCH
ARINDAM CHAUDHURI

By
Mohamed Fasil Rahiman
Shameer P.
 ARINDAM CHAUDHURI
• Arindam Chaudhuri is the son of Dr
Malayendra Kisor Chaudhuri who founded
the Indian Institute of Planning and
Management (IIPM) in 1973.
• Arindam is the founder of the charity”The
Great Indian Dream Foundation” and the
Planman group of companies.
• Arindam received his Post Graduate Diploma
in Planning and Entrepreneurship from IIPM in
1992
 IF YOU THINK YOU CAN,YOU ARE
RIGHT
• ANTICIPATE THE WORST!!!!!!!!!!!!
• SUCCESS IS A MATTER OF ATTITUDE.
• “A.S.K” PRINCIPLE OF SUCCESS.
• IMPORTANT DIMENSION OF ATTITUDE-
(PASSION)
• “TO ACHIEVE GREATNESS YOU ALSO HAVE TO
BE PASSIONATE ABOUT YOUR BELIEFS”-SWAMI
VIVEKANANDA.
• TWO CATAGORIES!!!!!
• EVERYONE HAS STOPPED CELEBRATING LIFE.
• INSTEAD OF IQ,FOCUS ON PQ(PASSION
QUOTIENT)
• PEOPLE WITH PASSION LOOK FORWARD
TOWARDS UNIQUE ACCOMPLISHMENTS.
• SUCCESS IS NOT ABOUT ACHIEVING WHAT
YOU WANTED BUT MORE ABOUT MAKING AN
ATTEMPT.
• USE FAILURE AS A LEARNING EXPERIENCE.
• TIME AS A BINDING CHAIN OR AN OBSTACLE.
• FOLLOW THE PATH WHERE PEOPLE HESITATE
TO FOLLOW.
• “IMPOSSIBLE IS NOT A WORD IN MY
DICTIONARY”(NAPOLEON).
• PEOPLE WITH PASSION FOR WORK ALSO HAVE
THEIR SENSES INVOLVED AT WORK.
• MAKE LIFE A REASONABLE ADVENTURE.
• PATRIOTISM ENHANCES PASSION AT WORK.
• ANYTHING YOU DO AT WORK,DO IT WITH PASSION.
• START DEVELOPING A PASSION AFTER WORK AS IT
GIVES YOU MORE ENTHUSIASM.
• “If you think you can,you are right.Just be
passionate about it.If you lack passion,develop it
because success never comes until you are
passionate”.
FRIENDS WHOM YOU WILL MEET IN HELL

• HUMAN RELATED SKILLS , HOW TO WIN

FRIENDS,MOTIVATING OTHERS.
• KNOWING IS NOT ENOUGH,PRACTISE IT.
• CULTIVATE FRIENDSHIPS.
• NOTHING CAN BE MORE PLEASING THAN “A
GOOD SMILE”.
• SMILES SPEAK.
• SMILES WIN FRIENDS.
• ITS GOOD TO LISTEN TO OTHERS.
• DURING CONFLICTS,OFTEN JUST LISTENING
TO THE AGGRIEVED PARTY SOLVES THE
CONFLICT.
• LEARN TO SHOWER HONEST PRAISE ON THEM
• DON’T MAKE THE OTHER PERSON FEEL LIKE A
LOSER.
• IF YOU ARE AT FAULT,ADMIT IT QUICKLY.
• TRY TO PUT YOURSELF IN THE OTHER
PERSON’S SHOES.
• “RICH HAVE MUCH .THE POOR HAVE ONLY
FEELINGS AND SELF-RESPECT”.
• PEOPLE WE LOVE MOST AND PEOPLE WHO LOVES
US MOST ARE THE PEOPLE TO WHOM WE ARE
RUDE MOST OFTEN.
• DEATH IS A GREAT LEVELLER.
• PEOPLE ARE A COMPANY’S ONLY SUSTAINABLE
COMPETITIVE ADVANTAGE,SO MOTIVATE THEM.
• BETTER MOTIVATED PEOPLE PERFORM BETTER.
• INDIVIDUAL NEEDS ARE REGULARISED,STRUCTURED
AND CHANNELISED INTO ORGANIZATIONAL NEED
AND BETTER PERFORMANCE.
• MASLOW’S HIERARCHY OF NEEDS.
• MOTIVATION MANTRA-REALISATION THAT,LIKE
OURSELVES,ALL OTHERS HAVE SELF CONCEPT &
OTHER POSSIBLE SELVES.
• PROVIDE THEM AREAS & OPPURTUNITIES TO
FULFILL THEIR INDIVIDUAL NEEDS & HONOUR
THEM.
• MOTIVATED PEOPLE ARE IN A CONSTANT STATE OF
FUNCTIONAL TENSION.
• CREATE AN ATMOSPHERE WHICH RESULTS IN
GREATER TENSION,HENCE PEOPLE GETTING MORE
ENGAGED IN ORGANIZATIONAL ACTIVITIES.
• BUILDING ORGANIZATIONAL COMMITMENT.
• ORGANIZATIONAL CITIZENSHIP-INDIVIDUAL
MAKING SACRIFICES FOR THE COMPANY.
• HE WILL TUNE HIS GOALS WITH ORGANIZATIONAL
GOALS.
• MONEY HAS ALWAYS BEEN THOUGHT AS A
MOTIVATOR,BUT NOW IT IS CHANGING TO
RECOGNITION.
• 3 LEVELS OF HUNGER-STATUS,STRUCTURE &
STROKE HUNGER.
• STROKE HUNGER RESULTS FROM THE NEED TO BE
RECOGNISED,NEED TO FEEL IMPORTANT.
• STROKE IS WHAT WE ALL LOOK FOR NOWADAYS.
 TALK MAN & I CAN SEE THEE
• COMMUNICATION DIFFERENTIATES US FROM
“CHIMPANZEES”.
• WE COMMUNICATE VERBALLY & NON VERBALLY.
• ONLY WAY TO MOTIVATE A PERSON IS TO
COMMUNICATE WITH HIM EFFECTIVELY.
PRINCIPLES FOR EFFECTIVE COMMUNICATION:
FIRST PRINCIPLE->L.A.W.
• L->LOOKS.
• A->ACTIONS.
• W->WORDS.
• LOOKS CAN BE KILLING.
• OUR LOOKS ALSO COMMUNICATE.
• DIFFERENT ORGANIZATIONS HAVE DIFFERENT
DRESS CODES.
• LOOKS ARE NOT JUST ABOUT EXPRESSIONS BUT
ALSO THE WAY ONE DRESSES UP.
• ACTIONS SPEAK-OUR BODY LANGUAGE,GESTURES
DO A LOT OF TALKING.
• YOUR ACTIONS SHOULD MATCH YOUR WORDS.
• PERFECT ACTIONS & BODY LANGUAGE HAVE
ALWAYS BEEN ONE OF THE GREATEST ASSETS OF
GREAT COMMUNICATORS.
• WORDS CAN BE POWERFUL.
• RIGHT WORDS ARE TO BE SAID AT THE RIGHT TIME.
• RIGHT WORDS COULD TRIGGER MANY A BRILLIANT
IDEA,BRINGING LIFE INTO YOUR ORGANIZATION.
SECOND PRINCIPLE-BE AUDIENCE-FRIENDLY.
• USE THE K.I.S.S. FORMULA.
• DON’T MAKE LONG SPEECHES.
• CLARITY WHILE SPEAKING.
• BE UP TO THE POINT.
“SOMETIMES,WE ENCOUNTER SITUATIONS WHERE
EVEN WITH THE BEST INTENTIONS WE ARE NOT ABLE
TO COMMUNICATETO RECIPIENTS,WHO IN TURN
PERCIEVE IT IN ANOTHER WAY”.
THIRD PRINCIPLE-BE POLITE & POLISHED.
• POLITENESS CREATES LASTING IMPRESSIONS.
• BEINGSINCERELY,TACTFUL,THOUGHTFUL,APPRECIATI
VE OF THE OTHER PERSON AND HIS VIEW POINT
CAN MAKE ALL THE DIFFERENCEIN HOW WE
COMMUNICATE WITH OTHERS.
FOURTH PRINCIPLE-BRING IN THE HUMOROUS
HUMAN TOUCH.
• HUMOUR CAN BE DEVELOPED OVER TIME.
• PEOPLE WHO ARE HUMOROUS ARE SAID TO BE
MORE CREATIVE,LESS RIGID,MORE WILLING TO
CONSIDER NEW IDEAS & METHODS.
 CULTIVATING HUMOUR
• CRACKING A JOKE ON YOURSELF.
• ONE SHOULD NEVER ANNOUNCE THAT HE IS GOING
TO TELL A JOKE.
• IT MUST INCREASE AUDIENCE EXPECTATIONS.
• WAITING FOR THE LAUGH IS A MUST.
• TERRIFIC GUARD AGAINST HOSTILITY,DIFFICULT
SITUATIONS.
• COMMUNICATION BEHAVIOUR PREFERENCE
MAPPING.
• COMMUNICATION BEHAVIOUR PREFERENCES

MAPPING IS BASED ON CATAGORISATION OF

INDIVIDUAL PREFERENCES ON 2 KEY

DIMENSIONS.

a) PERSUASIVENESS.

b) EXPRESSIVENESS.
 PERSUASIVENESS
HIGH

E
X
P
R FRIENDLY THESPIANS
E
S
S LOW HIGH
I
V
E
N POISED STERN-FACE
E
S
S
LOW
Pegging Cultural Holes
• People are different , The cultures are
different . Management styles also need to be
different.
• US & Japan Management styles
• India & Japan After 1947
• Russians
• Chinese style
 Basics of Theory I management
• Attempt to understand and define Indian
workers
• Reason for Indian Management failure
• Indian Youngsters – From strong Family ties to
US management philosophies.
• 3 types of Management styles in India
– Private-American style
– Public-Life time employment (Not good in India)
– Private-Indian style like TATA
• USA- Semi successful managers writes books
• Indians want
– Friendly management with moderate job security
– Should be made to feel that the company cares them
– Should give on job training for professional students.
– Japanese B-schools are not world class but follow this
 Principle of Theory I management
• Most Indians value emotional bonds and long
term relationships.
• Most Indians value growth opportunities and
commitment.
• Our cultural roots (of tolerance etc) often
make us complacent.
• Lack of patriotism at Macro level leaves us
aimless.
What do these principle prove ???
• 2 points- similar to Japan
• Hardworking and patriotism – Today's Japan

“Management is about understanding

Your men. It is about understanding
Their cultural upbringing and
Finding out a style to suit the same
In order to make them more productive”
 SLEEPY COWS TO GALLOPING HORSES

• 2 ways to do this
– Work through self realization and motivation
– If fails – Right laws and Regulations
– Theory I management Prescribes Solution at 2
levels
• MICRO
• MACRO
 Macro Level Aspects
• Leadership Standards
• Business Development
– Not through strategies
– By Increasing Purchasing Power of Poor
– Attract FDI by this
• Need Better Judicial System
 Micro Level Aspects
• Increase Human touch in Organization

• People centric Policies

 Leading The Change
• How to Reach a Balanced level of Job security
• Good Leader
• Indian Leadership Techniques – Gita
• Leadership traits and Theories in our Culture
GITA
• Krishna Talks about 3 types of people
– TAMAS – Least capable less in number
– SATWAS: most mature and capable also less in number
– Rajas : majority, Intelligent, capable and also less in number
bt looking for right returns
 Krishna
• He knew
– how to be effective
– How to use management by direction
– When to delegate the complete responsibility

Dr. NR chatterjee’s statement

“he knew how to dance and how to make others

dance”
 Mahatma Gandhi
• Learned from Gita
• Unique Management concept for Indians
• Ahimsa
– Because he knew Indian psyche and British
“He is the Greatest Leader Our Land Has Ever Seen”
 Conclusion
• Indians are different

“If we are to count our chickens before they

hatch, we need to manage ourself, our
families and the people we work with
effectively”
If we are able to do so –success will never elude
us
THANK YOU