TECHNICAL TERMS

• ENDORSEMENT- an act where important

documents and events are explained
before the actual tour
• ON-COACH GUIDING-tour-guide’s
activities while inside the motor coach
• PUBLIC ADDRESS SYSTEM-a built in
microphone inside a bus used for
announcement
• WAKE-UP CALL-a request to be
PRE-ARRIVAL
ACTIVITIES
THE FOLLOWING
HAVE TO BE DONE TO
ANTICIPATE A
STRESS-FREE TRAVEL
A. CONSULTATION
Once the tour operator has
assigned the tour guide/s, he or
she proceeds with polishing the
entire tour by consulting with
them. It is noteworthy to
mention that tour guides are
more skilled and familiar with
A. CONSULTATION
They are more knowledgeable
with significant information
like the weather, road
conditions, tourist attractions,
behaviour, and personality of
natives, and they even know
when to purchase local
A. CONSULTATION
Therefore, consulting with them
to get insights is important. A
safe, hassle free, and enjoyable
tour is the ultimate goal.
 The following are some conditions
that need to be checked:
Are the roads or streets accessible through bus
or motor coach?
Are the attractions operational and the
activities available during the time of the tour?
Is the travel time accurate as well as the time
allotted on each destination?
Are there poisonous and dangerous animals
and insects that the group should be watchful
for?
ITINERARIES ARE PLANNED VERY
PRECISELY AND CAREFULLY. IT IS
MEANT TO BE FOLLOWED.
HOWEVER, CHANGES COULD BE
MADE DEPENDING ON
CIRCUMSTANCES. CONSULTATION
AND COORDINATION WITH TOUR
OPERATORS, TOUR ESCORTS, AND
TOUR GUIDES IS A MUST.
 B. ENDORSEMENT
Once the tour operator has
made all the bookings, the tour
guide will be called in to be
given the proper travel
documents. These are the
itinerary, rooming list, guest
list, tour vouchers, tickets, and
B. ENDORSEMENT
It is essential to provide tour
guides with other pertinent
information like contact details of
suppliers, liquidation sheets for
expenses, and evaluation forms
for tourists to fill-out after the
tour.
 C. BRIEFING
This is the part where the tour
operator reiterates the itinerary
and inclusion in the tour package,
explains the flow of the tour, and
even sets the expectations from
the tour guide. They are expected
to promote and sell optional tours
 D. RESEARCH
Tour guides should not rely on
personal opinions. An excellent
tour guide does research on
current events and interesting new
facts about the destination.
E. OCCULAR INSPECTION
The tour guides must be familiar
with the site/s, points of interest,
restaurants, and other stops stated
in the itinerary. Ideally, it is best
to visit them beforehand.
E. OCCULAR INSPECTION
In addition, tour guides should not
only focus on the sites reflected in
the itinerary. They should also be
informed about other interesting
spots along the way. Lastly, it is
best that the tour guides know the
specific vehicle to be used.