This document discusses the implementation of 5S (Sort, Set in Order, Shine, Standardize, and Sustain) at MaST International Group, a management consultancy. The company was facing issues like lack of alignment and systems. 5S was chosen as a framework to support strategic changes. It involved removing excess items, reorganizing workspaces, cleaning, establishing standards, and making 5S part of meetings and audits. Challenges included changing habits, but benefits were improved teamwork, efficiency, and support for continual improvement.
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This document discusses the implementation of 5S (Sort, Set in Order, Shine, Standardize, and Sustain) at MaST International Group, a management consultancy. The company was facing issues like lack of alignment and systems. 5S was chosen as a framework to support strategic changes. It involved removing excess items, reorganizing workspaces, cleaning, establishing standards, and making 5S part of meetings and audits. Challenges included changing habits, but benefits were improved teamwork, efficiency, and support for continual improvement.
This document discusses the implementation of 5S (Sort, Set in Order, Shine, Standardize, and Sustain) at MaST International Group, a management consultancy. The company was facing issues like lack of alignment and systems. 5S was chosen as a framework to support strategic changes. It involved removing excess items, reorganizing workspaces, cleaning, establishing standards, and making 5S part of meetings and audits. Challenges included changing habits, but benefits were improved teamwork, efficiency, and support for continual improvement.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online from Scribd
This document discusses the implementation of 5S (Sort, Set in Order, Shine, Standardize, and Sustain) at MaST International Group, a management consultancy. The company was facing issues like lack of alignment and systems. 5S was chosen as a framework to support strategic changes. It involved removing excess items, reorganizing workspaces, cleaning, establishing standards, and making 5S part of meetings and audits. Challenges included changing habits, but benefits were improved teamwork, efficiency, and support for continual improvement.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online from Scribd
PRN No:- 100207720-13 The Case • MaST International Group is a management consultancy and training business that concentrates on maximizing organizational effectiveness through people development. Problems • Couldn’t align itself with their global, parent business. • Lost the value of TQM within the organization. • Not achieving its true potential in the market place. • A distinct lack of systems and processes in place. Change Required • A change in the way the organization undertook day-to-day operations. • A change in business focus to that of taking charge of the loose business relationship with the client and consultant associates. Methodology for change • planning a change, • acting and observing the process and consequences of the change, • reflecting on these processes and consequences, and then • replanning, • acting and observing, • reflecting 5S Suggested • A framework was needed to support and give effect to the strategic direction of the company. The chosen framework was 5-S. • A useful starting point for a TQM program. Adopted with following things in mind • · the link between 5-S practice and the business strategic plan; • · changes in the internal culture of the organization; and • · the lessons learnt that could encourage the adoption of the 5-S practice into the International Group. Implementation Of 5S • Decided to look at individual work areas, processes and procedures in turn and apply the 5-S framework in total. • Started in those work areas and with processes and procedures that were known to facilitate deviation from the intentions of the strategic plan 3.1 Seiri (Organization)
• the excessive amount of furniture, dead files and
equipment. • excess furniture and equipment removed and dispatched for sale. • Dead files and paperwork that was not required on- hand was archived off-site. • Multiple hardcopies of computer files were culled allowing the sale of half the cabinets. • The removal of the excess material resulted in the reclamation of one office space and a meeting area. 3.2 Seiton (Neatness)
• Now that there was room to move, workspace was re-
allocated to meet the new business direction requirement. • Notice boards were cleaned once then twice. • Filing cabinets and bookshelves were re-arranged to support ready access. • White boards became working boards once again and used to gather thoughts rather than store them. • Everyone is encouraged to be diligent in dealing with deterioration of the 5-S practice so that when something is out of place it is remedied without delay. 3.3 Seiso (Cleaning)
• Everyone took on responsibilities for their own work
area. The area remains clean because it is easier to see when something is out of place. • There are no more ‘skeletons in the closet’ • Team value of ‘if you see it, do it’ was volunteered 3.4 Seiketsu (Standardization) • Paper colour coding has been established. • Bookcases used rather than filing cabinets. • Each drawer is labeled as to general contents and there is a filing sheet detailing exactly what is present on the inside. 3.5 Shitsuke (Discipline & Self-Discipline)
• 5-S has become a part of the fortnightly team
meeting agenda. • An internal audit is conducted prior to each meeting and the information gathered is used as a part of the formative action plan aiming to achieve 45 of the 50 audit points. • Every three months an external audit takes place as part of the summative action plan with the aim of picking up the final 5 of 50 points. Challenges • The danger was that 5-S would be relegated in priority. • Although it is very hard to break old habits it was clearly necessary to do so if the new strategic plan was to be inculcated into the new organizational culture. • change in business focus to that of taking charge of the loose business relationship with the client and consultant associates Advantages • 5-S was a unifying experience amongst the team, and particularly with new team members. • 5-S has also helped the organization to realize that before people can work in the business both effectively and efficiently they must work on the business. • pivotal part of the continual improvement process. • The development of the in-house computer program. Most Important Change Scope • No paper work, documents and record keeping makes the scope wider. • A small example is of the switch board in our class which has colour coding and even numbers written on the switches,. Thank You