Professional Documents
Culture Documents
English For Academic and Professional Purposes
English For Academic and Professional Purposes
ACADEMIC AND
PROFESSIONAL
PURPOSES
COMMUNICATION
COMMUNICATION
Process of transmitting ideas from one
person to another
Exchanging of information between or
among persons for better understanding
Communication has two main divisions:
Verbal
Non-Verbal
Verbal vs. Non-verbal
Non-Verbal Communication
Includes facial expression, body movement,
signs, and gestures used to convey or to deliver
ideas
Concerned more with how to reinforce the
transmission of ideas without words
Generally refer to a mode of communication
transmitted through actions and appearance
Verbal vs. Non-verbal
Verbal Communication
Both written and oral communication
Concerned more with what words shall
be used to express a message or an idea
Maybe in writing or oral writing
Communication Channels
Specific Competencies in Language
Learning/Arts:
Listening Skills
Speaking Skills
Reading Skills
Writing Skills
“Man was created with two
ears and with only one
mouth so that he could
listen twice as much as he
could speak.”
LISTENING SKILLS
Measured by one’s ability to understand and
remember the word or words spoken and heard
HEARING
VS.
LISTENING?
Types of Listening
ACTIVE LISTENING
Process of exemplifying the conscious
and attentive way of using the sense of
hearing
Exemplifies the hearer’s interest to
actively participate in understanding what
is being heard
Types of Listening
Passive Listening
Process of using the sense of hearing
in submissiveness
Indicative of one’s attitude of being
relaxed and somewhat unconcerned
with what is being heard
Types of Listening
Serious Listening
Corresponds to one’s way of assessing and
evaluating whatever is heard from a speaker
Further classified into two categories:
Critical listening
Social listening
Serious Listening
Critical Listening
Mode of listening whereby the listener exercises
evaluative and careful judgment.
Sort of selective listening
Attentive Listening- shows earnest and careful attention
Reflective Listening- placing himself in the shoes of the
affected
Reactive Listening-reacts to what is heard with the form
of excitation
Serious Listening
Social Listening
Listener socially enjoys what is heard
Appreciative listening- manifests non-verbal
signs in appreciating what is heard
Conversational listening – process of
undergoing participative listening
Courteous listening- polite and gracious way
of interacting with someone who converses
Communication Channels