COMPUTER

SYSTEMS
SERVICING NCII
COC 3 AND COC 4
Presentation by: Mary Lou Emen
BTLEd 2-2A
COC3 SETUP COMPUTER ut.
SERVER

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 Install and configure active domain directory role (Domain
Controller)

2. Server Manager appears.
1. Select Start > Administrative
Select Roles on the left and click Add
Tools > Server Manager.
Roles.
3. The Add Roles Wizard appears. By default, 4. The Select Server Roles screen appears. Select Active
the Before You Begin information screen is shown. Directory Domain Services and click Next.
Click Next.
5. The Active Directory Domain Services
6. The installation runs and the Installation Progress
informational screen appears. Read it and
screen appears.
click next.
7. Click Close to complete the wizard. You 8. Note: The Active Directory Domain Services role
return to Server Manager. now appears under Roles in Server Manager.
 INSTALL AND CONFIGURE
DOMAIN NAME SERVICES (DNS)
ROLE – DCPROMO

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 Install and configure domain name services (DNS)
role – dcpromo

1. If it is not already open, open the Server Manager window.

2. Select Roles > Active Directory Domain Services.
3. In the Summary section,click Run the Active Directory Domain Services Installation
Wizard (dcpromo.exe).
4. On the Welcome page of the Active Directory Domain Services Installation Wizard, ensure
that the Use advanced mode installation check box is cleared, and then click Next.
5. On the Operating System Compatibility page, click Next.
6. On the Choose a Deployment Configuration page, select Create a new domain in a new
forest and then click Next.
7. On the Name the Forest Root Domain page, enter the domain name that you choose during
preparation steps. Then, click Next.
The installation program verifies the NetBIOS name.
8. On the Set Forest Functional Level page, select Windows Server 2008 R2 in the Forest
function level list. Then, click Next.
The installation program examines and verifies your DNS setting.
9. On the Additional Domain Controller Options page, ensure that the DNS server check box is
selected, and then click Next.
10. In the message dialog box that appears, click Yes.
11. On the Location for Database, Log Files, and SYSVOL page, accept the default values and
then click Next.
12. On the Directory Services Restore Mode Administrator Password page, enter the domain
administrator password that you chose during the preparation steps. This is not your admin
password that was emailed to you during the creation of your server, although you can use that
password if you want to. Then, click Next.
13. On the Summary page, review your selections and then click Next.
The installation begins.
Note: If you want the server to restart automatically after the installation is completed, select the Reboot
on completion check box.
1. If you did not select the Reboot on completion check box, click Finish in the wizard. Then, restart the
server.
2. After a few minutes, reconnect to your server in the Console in the Cloud Control Panel or RDP.
3. To log in, perform the following steps:
a. Click > Switch User>, and then click >Other User.
b. For the user, enter the full domain name that you chose, followed by a back slash and
>Administrator> (for example, >internal.example.com\\Administrator).
c. Enter the password that was emailed to you when you first built the server. If you changed your
password for the local admin account on this server before you began the installation of AD DS,
use that password.
d. Click the log in button.
INSTALL AND CONFIGURE DYNAMIC HOST
CONFIGURATION PROTOCOL (DHCP) ROLE

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1. Choose Start→ Administrative Tools→ Server Manager.
The Manage Your Server application appears.
2. Click the Roles link and then click Add a Role.
The Add Roles Wizard appears.
3. Click Next to get the wizard started.
The wizard displays a list of available server roles.
4. Select DHCP Server from the list of roles and then click Next.
The wizard displays an explanation of DHCP.

5. Click Next.
The wizard displays a list of the
server’s network connections that have
static IP addresses, as shown in the
following illustration. (In this example,
only one network connection has a static IP
address assigned. Most network servers will
have at least two.)
6. Select the static IP addresses you want to use for the
DHCP server. Then click Next.
The wizard asks for the DNS configuration
information, as shown below.

7. Enter the domain name and DNS servers. To enter a DNS

server, type its address in the IP address text box and
then click Add.
You typically have more than one DNS server.
8. Click Next.
The wizard next asks for the WINS configuration
information.
9. (Optional) If you want to enable WINS, enter the WINS
server configuration and then click Next.
If you don’t want to use WINS, skip this step and just
click Next.
Either way, the next screen lets you configure scopes.
10. To create a new scope, click the Add Scope button.
The wizard asks for a name and description for the new
scope, as shown below.

11. Enter the information for the new scope.

You must enter the following information:
•Scope Name: The name can be anything you want. Use
a generic name such as Office or your company name
unless you’re creating two or more scopes. Then, the
names should indicate the function of each scope.
•Scope Starting IP Address: This is the lowest IP address
that will be issued for this scope.
•Scope Ending IP Address: This is the highest IP address
that will be issued for this scope.
•Subnet Mask: This is the subnet mask issued for IP
addresses in this scope.
 o Default Gateway: This is the default gateway address that will be used for this
scope. This is usually the address of your router.
o Subnet type: Choose Wired or Wireless. The difference is how long the IP
address will be valid. For wired networks, the addresses will be valid for six
days. For wireless networks, the addresses will expire in eight hours.

12. Select the Activate This Scope check box and

then Click OK.
The scope is created, as shown below.
13. If you want to create additional scopes, repeat steps 10–12.
You can create as many scopes as you want for your DHCP server.
14. When you finish creating scopes, click Next.
The wizard asks whether you want to enable stateless mode, which is used for
IPv6. Disable this mode unless dealing with IPv6 clients is important to your network.
15. Click Next.
The wizard asks for the credentials to use when creating this DHCP server. The
default is to use your current login credentials.
16. Click Next.
The wizard displays a confirmation screen that summarizes the settings you’ve
entered for the DHCP server.
17. Click Install.
The DHCP server is created. This might take a few minutes. When the server is
finished, a final results page is displayed to confirm that the server was properly
installed.
18. Click Close.
CREATE AN ORGANIZATIONAL
UNIT (OU) AND CREATE TWO
(2) USER ACCOUNTS

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 Create an Organizational Unit (OU) and create two (2) user accounts.

1. From the Start screen, select Administrative Tools. A list of available management tools is
shown that were installed in the tutorial to create a management VM.

2. To create and manage OUs, select Active Directory Administrative Center from the list of
administrative tools.

3. The Tasks pane is shown on the right side of the Active Directory Administrative Center.
Under the domain, select New > Organizational Unit.

4. In the Create Organizational Unit dialog, specify a Name for the new OU. Provide a short
description for the OU, such as Custom OU for service accounts. If desired, you can also set
the Managed By field for the OU. To create the custom OU, select OK.
JOIN THE CLIENT DESKTOP
TO THE DOMAIN

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•Open Network and Sharing Center. Click Change adapter settings on
the left. Right-click on Local Area Connection, select Properties. In
the Local Area Connection Properties window, select Internet Protocol
Version 4 (TCP/IPv4) and click 

•PropertiesUnder General tab, make sure that Obtain an IP address

automatically i checked. Check Use the following DNS server
addresses and key in the server’s IP address. Click OK when done.
 •Right-click My Computer, select Properties.
•Under Computer name, domain, and workgroup settings, click Change
settings and System Properties window will pop up.

•Under Computer Name tab, click Change and Computer

Name/Domain Changes window will pop up. Give a
recognizable name for the PC. 

 Check Domain and key in the domain created earlier

and click OK.
 User will be prompt to key in a username and
password to join the domain. Key in the user account
that is registered to the active directory domain.
 After successfully joining the domain, user will be
prompt to restart the PC.
 CREATE A FOLDER IN THE SERVER;
SHARE IT (READ/WRITE) FOR FOLDER
REDIRECTION. – GPO

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 Create a folder in the server; share it (read/write) for FOLDER redirection. – gpo

1. On DC-CLOUD, on the taskbar, click the File Explorer icon, In the navigation pane, click This
PC.
2. In the details pane, double-click Local Disk (C:), and then on the Home tab, click New folder.

3. In the Name text box, type Redir, and then press Enter.

4. Right-click the Redir folder, click Share with, and then click Specific people.

5. In the File Sharing dialog box, click the drop-down arrow, select Everyone, and then click Add.

6. For the Everyone group, click the Permission Level drop-down arrow, and then click
Read/Write.

7. Click Share, and then click Done.

Close the Local Disk (C:) window

 Create a GPO to redirect the Documents folder
1. In Server Manager, click Tools and then click Group Policy Management.

2. In the navigation pane, right-click the Windows.ae domain, and then click Create a GPO in this domain and Link it
here.

3. In the New GPO dialog box, in the Name text box, type Folder Redirection, and then click OK.

4. In the navigation pane, right-click Folder Redirection, and then click Edit.

5. In the Group Policy Management Editor window, under User Configuration, expand Policies,expand Windows
Settings, and then expand Folder Redirection.

6. Right-click Documents, and then click Properties.

7. In the Document Properties dialog box, on the Target tab, click the Setting drop-down arrow, and then select
Basic-Redirect everyone’s folder to the same location.

8. Ensure that the Target folder location box is set to Create a folder for each user under the root path.

9. In the Root Path text box, type \\DC-CLOUD\Redir, and then click OK.

10. In the Warning dialog box, click Yes.

Close the Group Policy Management Editor
 Test Folder Redirection

1. Sign in to CLIENT-10 as Windows\Administrator with the password asd@123.

2. Right-click Start, and then click Command Prompt.

3. In the Command Prompt window, type the following command, and then press Enter:

4. In the command prompt window, when prompted, type the following, and then press Enter:

5. Sign in to CLIENT-10 as Windows\Administrator with the password asd@123.

6. On the taskbar, click the File Explorer icon.

7. n the navigation pane, in the Quick Access section, right-click Documents, and then click Properties.

8. Verify that on the General tab, the Location field has a value of \\DC-CLOUD\redir\Administrator.

9. If this is not successful, repeat steps 2 through 7, and then check the redirection once again.
 Redirect documents and desktop of the clients

1. make sure that you have share folder for this step, for this demo, i had my shared folder created previously
(MCT Docs – OSI Branch 01)…

2. Next, we need to create a new GPO and link it to the IT OU (you can use any OU you prefer)…
On the Group Policy Management console, right click IT OU and then click Create a GPO in this domain and
Link it here…

3. In the Name box, type MCT Folder Redirection, and then click OK…

5. Next, expand IT OU, right-click MCT Folder Redirection, and then click Edit…

6. In the Group Policy Management Editor, under User Configuration, expand Policies, expand
Windows Settings, and then expand Folder Redirection…
Next, right-click Documents, and then click Properties…
7. In the Document Properties dialog box, on the Target tab, next to Setting, click the drop-down
arrow, and then select Basic – Redirect everyone’s folder to the same location…
Ensure the Target folder location box is set to Create a folder for each user under the root path…
In the Root Path box, type \\dc01\MCT Docs – OSI Branch 01, and then click OK…

8. In the Warning dialog box, click Yes…

9. Next, lets try test the folder redirection settings, switch to your client PC and log in as any of
your domain user, right-click the desktop, and then click Personalize…

10. Right-click Documents, and then click Properties…

11. In the Document Properties dialog box, verify that the location of the folder is now the
network
share in a subfolder named for the user…
 Install and configure Print and Document Services role
Adding a New Printer to the Print Server
After installing the Print and Document Services server role, you can add printer and fax devices to your
server. To add a new printer to your print server, you need to perform the following steps:
1.On the Server Manager console, click Tools and select Print Management.
2.On the Print Management console, expand Printer Servers, and then click your server name.
3.Select and right-click Printers and then click Add Printer to add a new printer.
4.On the Network Printer Installation Wizard page, select the Add a new printer using an existing port
radio button and then click Next.
5.On the Printer Driver page, make sure that the Install a new printer radio button is selected, and
then click Next.
6.On the Printer Installation page, select the Manufacture and printer model.
7.Click Next and complete the wizard.
 Sharing Network Printer
You can also share your printer on the network so the other clients
can also send their print jobs. To share a printer, you need to
perform the following steps:

1.On the Print Management console, select and right-click the

recently added printer, and then click Properties.

2.On the printer properties dialog box, click the Sharing tab, select

the List in the directory check box and then click Apply.
IMAGE SLIDE

Install Print Management

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1. After the successful installation of the Print Server go to the "Tools
Menu" provided at the upper right hand corner.

In the Tools Menu go to "Print Management" and click on it.

2. In the Print Management Window go to the "Print Servers" option and
expand it. It will expand to show your Print Server, again expand this and you
will find a "Printers" option available at the bottom of this Print Server. Right-
click on the "Printers" option to "Add Printer".
3. Now the Printer Wizard will be opened, first you must select the Installation Method. Click on
second option i.e. "Add a TCP/IP or Web Services Printer by IP Address or Host Name".

After selecting the second option click on the "Next" button.

4. Now you must provide the "Printer's Network Name or it's I.P Address".

In the "Type of Device" option you can either specify it is TCP/IP or use the Auto-detect option.
As you can see I chose the Auto-Detect option.

After providing the IP Address and Type of Device click on the "Next" Button.
5. Now the Printer's Name and Sharing Option will be opened. The Printer's name will be
automatically provided to you. Click on "Sharing" option if you want to share this Printer with
many users. If you choose to share this printer then you must provide the location and Share
Name for this printer and then click on the "Next" button.
6. Now your printer will be ready to install and all it's information will be shown to you. Click on the
"Next" button after checking all the information for the last time. Clicking the Next Button will install the
printer.
7. Now your printer will be successfully installed. Click 8. Now when you go to the Print Management Window
on the "Finish" button to finish the installation. you will see that your printer is installed as shown in the
management window.

Now this printer will be shown to all the users connected

to your server and they don't need to install the printer
separately on their system.
CONFIGURE PRINTER
DEPLOYMENT

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 Configure printer deployment
1. Open Print Management.
2. In the left pane, click Print Servers, click the applicable print server, and click Printers.
3. In the center pane, right-click the applicable printer, and then click Deploy with Group Policy.
4. In the Deploy with Group Policy dialog box, click Browse, and then choose or create a new GPO for
storing the printer connections.
5. Click OK.
6. Specify whether to deploy the printer connections to users, or to computers:
 To deploy to groups of computers so that all users of the computers can access the printers, select
the The computers that this GPO applies to (per machine) check box.
 To deploy to groups of users so that the users can access the printers from any computer they log
onto, select the The users that this GPO applies to (per user) check box.
7. Click Add.
8. Repeat steps 3 through 6 to add the printer connection setting to another GPO, if necessary.
9. Click OK.
PERFORM PRINTING USING
NETWORK PRINTER

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 Perform Printing Using Network Printer
1. Connect your printer to your network. The process for this varies from printer to printer. Most modern
printers can connect to your network via Wi-Fi. Some printers may be able to connect via Ethernet cable,
though this requires that they be close enough to the router for Ethernet to be viable.
•If your printer is Wi-Fi capable, you can generally connect it to the network using the built-in menu
display. Refer to your printer's documentation or look up the model online for exact instructions.
•Make sure your Wi-Fi printer is close enough to the router to get a solid signal.

2. Connect to the printer (Windows). Now that the printer is on the network, you can use the Windows "Add
a Printer" wizard to automatically install the necessary software on your computer to use it. If you are using
OS X, skip down to the next step.
•Click the Start menu and select Control Panel. Windows 8 users can press  Win and type "control
panel".
•Select "Devices and Printers" or "View devices and printers".
•Click Add a printer at the top of the window.
•Select "Add a network, wireless or Bluetooth printer".
•Select your network printer from the list and click Next.
•Install the necessary drivers if prompted. Windows should be able to find and install the correct drivers
for most printers.
3. Connect to the printer (Mac OS X). Note that when attempting to connect to a network printer
in OS X, it must support AirPrint or Bonjour. Check the documentation for your printer to ensure
that it meets these specifications. If it doesn't, you should still be able to connect via IP address
(See the Troubleshooting steps at the end of this section).
 Click the Apple menu and select "System Preferences".
 Click the "Print & Scan" option.
 Click and hold the "+" button at the bottom of the printer list.
 Select the printer you want to add from the menu that appears. If the printer you want isn't
listed, see the Troubleshooting steps at the end of this section.
 Click the Download & Install button if prompted. OS X includes the necessary software for
many printers, but also provides downloads for printers that aren't built-in. Clicking this
button will allow OS X to download the necessary drivers from Apple.

4. Print to the network printer. Once you've added the printer to your operating system, you can
print to it just as you would a printer connected directly to your computer. Simply select the printer
from the "Print" window of any program.
Make sure that the printer is turned on and that you are connected to the same network.
COC4 – Maintain and
Repair Computer
Systems and Network

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 WOODGROVE
Create a system backup image of the folder\ BANK

Step One: Open System Image Backup

The process of finding the System Image Backup tool is different in
Windows 7 than in Windows 8 and 10, so we’ll show you to find the
tool in all versions, and then explain how to create and use the
system image.
1. Open System Image Backup in Windows 10
In Windows 10, hit Start, type “backup,” and then select the entry.

In the “Backup and Restore (Windows 7)” window, click the

“Create a system image” link.
2. Open System Image Backup in Windows 8
In Windows 8, hit Start, type “file history,” and then select the “File History” entry.

In the “File History” window, click the “System

Image Backup” link.
3. Open System Image Backup in Windows 7
Hit Start, click the arrow to the right of the “Getting Started” item, and then click “Back up
your files.”

In the “Backup and Restore” window, click the

“Create a system image” link.
 Step Two: Create a System Image Backup

Once you’ve opened the system image tool, the steps

for creating a system image are the same in Windows
7, 8, or 10.
When you first open the tool, it will scan your system
for external drives. You can then decide where you
want to save the image. It can be to an external drive,
multiple DVD’s, or on a network location. Select
where you want to save your backup and then click
“Next.”
By default, the tool only backs up your system drive.
You can include other drives if you want, but
remember that this will add to the size of the final
image. Typically, we like to create separate image
backups for each drive.
At the confirmation screen, notice the amount of
space the image may take. If anything doesn’t
look right, you can still go back and make
adjustments. If everything looks okay, click the
“Start Backup” button.
You’ll see a progress meter as the tool creates the image.

It can take a while. In this example, we’re backing up a drive with about 319 GB of data. It
took about 2.5 hours when backed up to an external hard disk connected to our PC via USB.
Your time will vary depending on your PC and the type of storage to which you’re backing up.
 Use the created backup image to restore the deleted folder
When the backup is complete, Windows gives you the option to create a system repair disc. You can use
this disc to start your PC and restore from your image backup in the event you ever need to replace your
hard drive and can’t start Windows. We highly recommend you go ahead and create the disc, then label
and store it in a secure location.
 When it comes time to restore the image, you
Select the drive you want to use to create the disc can start your PC from the recovery disc to get
and then click the “Create Disc” button. access to a number of recovery tools—including
“System Image Recovery.”
 Use disk defragmenter
1. Choose Start→Control Panel→System and Security. The Administrative Tools
window appears.
2. Click Defragment Your Hard Drive. The Disk Defragmenter dialog box
appears.
3. Click the Analyze Disk button. ...
4. When the analysis is complete, click the Defragment Disk button. ...
5. Click Close.
 Use disk cleanup
1. Click Start.
2. Go to All Programs > Accessories > System Tools.
3. Click Disk Cleanup.
4. Choose what type of files and folders to delete at the Files to delete section.
5. Click OK.
6. To delete system files that are no longer needed, click Clean up system files. You
may be. ...
7. Click Delete Files.
 Scan the system for viruses

1. Locate your Anti-virus software. Assuming you already have an anti-virus

set up, you can launch the software by accessing the system tray icon at the
lower-right corner for Windows, or the upper-right corner for Mac.
•Click the up arrow icon next to the system clock on Windows. This should
open the tray icon list. Click on the icon of your respective anti-virus
program to launch the UI.
•For Mac users, you can click the anti-virus icon on the upper-right corner
to launch it.

2. View the anti-virus interface. Once the anti-virus user interface has

opened, you will see a menu that lets you select the tools to use along either
the left or right side of the screen.
3. Click the Scan tool. This usually resembles a magnifying glass or any icon
related to searching.
4. Select a scan option. At this point, your anti-virus will let you choose what sort
of scan you want it to perform:
• You can opt for a “Quick scan,” which usually takes a short amount of time
and is less thorough but generally gets the job done.
• If you want a more thorough scan, you can choose “Complete scan” to
really let the program take its time to look for threats.
5. Start scanning for viruses. After you’ve selected the scan option, click “Start” to
begin scanning for viruses.

6. Wait for the anti-virus to finish scanning. Most anti-viruses will provide you a
list of potential and actual threats either in real time or after the scan has
completed.
 Removing Virus Threats
1. Check for false detection. Once your software has finished the scan, it will let you decide what to do

with the threats. Look through the list it provides you, and see if it falsely detected a program that you
know for sure is not a virus.

 False detection can sometimes occur with programs that do processes that normal programs
don’t normally do. It is called a false positive when this occurs.
2. Add the false detection to the exceptions. Right-click the false positives and choose to add it to the
anti-virus exceptions from the options.
3. Delete real threats. Now that the false positives have been added as exceptions, you can now
choose to either delete the rest of the threats or move them to a virus vault.
• In the virus vault, the threats are isolated, and will not be able to access your computer’s files
so they cannot do any harm.
4. Restart your computer. This is to finalize the threat removal.