THE AUSTRALIAN

AGED CARE SYSTEM

 When & why older people
may need support services

• Why older people may need

assistance as they get older?
• What do they want their life to be?
• Who can provide help?
The Australian Aged Care System

Residential Care - High Level Care

24 hour permanent care or short term care

Home Care Package

Complex level of care at home

Commonwealth Home Support Program

Basic level of care at home
 Example
Medication management at the different levels
of care

• Top floor – High level care in residential care

• The medications is managed and given to Maria

• Middle floor – complex care at home

• Monitoring that she is taking the medication

• Ground floor – basic care at home

• Reminder to take the medication
 My Aged Care

My Aged Care Contact Centre

✆ 1800 200 422
www.myagedcare.gov.au
If you need and Interpreter to contact
the My Aged Care Contact Centre?

1. You can call the call Centre and ask them to get
an Interpreter for you.
OR
2. You can call TIS on 131 450 and ask them to
contact the My Aged Care Call Centre for you.
 My Aged Care
Do you need access to aged care services?

Can provide information on:

• the different types of aged care services
• how to find local services to meet
your needs
• the cost of your aged care services
 What questions will they ask you

• What support are you currently getting

from your family or from services?

• What health problems do you have?

• How are you managing at home?

 CASE SCENARIO: Anna and
Basil

• What services can provide help to Anna

And Basil?

Use the cards to show what services are available

in the community to help Anna and Basil
 Different Levels of Care
Commonwealth Home Support Program
BASIC LEVEL OF CARE AT HOME

• Type of Services:
Every day jobs or getting around
• Assessment:
My Aged Care or Regional Assessment Service
• Cost:
Depending on the service and the organisation
 Home Care Packages
COMPLEX LEVEL OF CARE AT HOME

• Type of Services:
Basic to high depending on needs
• Assessment:
My Aged Care and Aged Care Assessment Team
• Cost:
Up to 17.5% of the individual pension
 Residential Care
24 HOUR PERMANENT CARE OR
SHORT TERM CARE

• Type of Services:
Accommodation, care and support
• Assessment:
My Aged Care and Aged Care Assessment
Team
• Cost:
85% of the single aged pension
• Accommodation Payment
• Additional optional services
 Making informed choices &
having your say
• Consumer Directed Care
• You have a right to have a professional Interpreter
(assessments, signing contracts, developing care plans)
• You can ask for a bilingual workers
• You can decide what is the best service and what
organisation best suits your needs
Any other questions?

Thank You