Professional Documents
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Pen Oor Olicy (Case) : - Raffia
Pen Oor Olicy (Case) : - Raffia
-Raffia
Core:
Policy used-open door (i.e... Allow lower
level of people to speak out regarding
the problems faced by them )
To understand the power of upward
communication or the feedback system
Top
middle
LOWER
Characters involved
Mr.Abhishek Mukherji--
president of good will co. ltd
Mr. Anand --
employee
Manager of Mr.Anand
Problem stmt
Anand complained about his manager
---over committed on behalf of the
department, pressure in environment
and low morale
3 party meeting was arranged by
president
Solution.
Mr.Mukerji made the manager to listern
to Anand
1.Transactional
2.Transforming
Transactional
The leaders and followers exchange
goods,services and less tangible
rewards in order to realize the
independent goal(ie, they accept the
independence of their own and their
follower goal) not a group of same aim
people but the maximum usage of
different aims
Transforming
The collective interest of leaders and
followers
Bass’s report identified the 5 factor of
leadership behaviour
Three transformational factors:
charismatic leadership, individual
consideration and intellectual stimulation
Two Transactional factors: contingent
reward and management exception
primary instruments was prepared
Further development
kuhnert and Lewis they expanded the theory
(transactional and transformational) by
presenting a model based on constructive
development theory of kegan
The model envisions 3 stage of leadership
that result from personality development of
leader and the relationship development with
in the leader sub-ordinate dyads .
Conclusion
Leaders are concerned with personal
goals and agendas rather than
relationship
they project these motives to their sub
ordinates .
Bibliography
Growth theories in light of the east asia
experience
-by takatoshi ito, anne o.krueger
www.scholar.google.co.in/