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Unicredito Italiano Group: Unicredito'S Architecture For The New Economy and 1999 Group Results
Unicredito Italiano Group: Unicredito'S Architecture For The New Economy and 1999 Group Results
Unicredito Italiano Group: Unicredito'S Architecture For The New Economy and 1999 Group Results
Conclusions
2 NewEconomy - 01/04/00 - IR
Agenda
Conclusions
3 NewEconomy - 01/04/00 - IR
OUR LONG-STANDING COMMITMENT TO
DELIVERING SHAREHOLDER VALUE
CREATION...
0.258
TRACK RECORD
OF DELIVERING
0% AND OUTPERFORMING
1 0 0.197 TARGETS
R :+
G
CA 21.1%
EPS 0.100
(Euro) 15.4%
0.058
0.043 ROE
8.2%
0.008
3.4% 4.7%
1.4%
GROWTH OF INTERNET IS A
GREAT
DOMESTIC OPPORTUNITY TO
MARKET DEVELOP OUR
SHARE 12% MARKET
SHARE
GAIN KEY
NEW POSITIONS IN NEW CONTINUE
EUROPE AND X-BORDER EUROPE AHEAD PURSUING
CONVERGING PARTNERSHIPS OF TAKE-OFF OF ADDED VALUE
INTERNET PARTNERSHIPS
MARKETS
REVOLUTION
25
Cross selling to existing +
customers
8
+
Unprecedented
opportunities to expand our +
customer base +
2000 2003
Source: IDC
6 NewEconomy - 01/04/00 - IR
INTERNET AND THE NEW ECONOMY:
IMPACT ON OUR OPERATING RESULTS
OVER 3 - 5 YEARS
Impact on existing business
4 possible scenarios
PRICE COMPETITION
Low High
LOSS OF CUSTOMERS
False Price
Low alarm war
Cross-selling,
new customers
Price New and new
Resistance entrants initiatives are
High
win crucial
7 NewEconomy - 01/04/00 - IR
UNICREDITO CAN BUILD ON SOLID
GROUND…
The virtual revolution is “The Priority” for UCI’s Board and Top
Management
Leadership in customer segmentation and Database Marketing
Integration of group bank IT platforms well underway
Recognised capability in attracting talent
Fully incentivised management team
® ®
A number of web initiatives already launched (TRADINGLAB /TLX ,
on-line trading, ...)
Excellent 1999 results confirm a leading track record
8 NewEconomy - 01/04/00 - IR
… WITH CLEAR STRATEGIC PRIORITIES
9 NewEconomy - 01/04/00 - IR
A 3-PILLAR ARCHITECTURE
Conclusions
11 NewEconomy - 01/04/00 - IR
THE BANKING PLATFORM RESULTING FROM THE
UNICREDITO MERGER PROVED TO BE HIGHLY
EFFECTIVE IN 1999...
• 56,000 customers
• 108 branches throughout Italy
Private banking • 230 private bankers
• Euro 30 bln AuM
13 NewEconomy - 01/04/00 - IR
… AND ON-LINE CHANNELS
Conclusions
17 NewEconomy - 01/04/00 - IR
Xelion: SECOND GENERATION ONLINE
PERSONAL FINANCIAL SERVICES - AN OPEN
PLATFORM
• A New entity
TARGET CLIENTS ORGANISATION • New brand under UCI umbrella
450,000 affluent
customers (9% market CUSTOMERS
• Affluent customers (26% of
share in Italy) by 2005 households)
NOT AFRAID OF
Number of customers, CANNIBALISATION
Estimate 2005
(‘000)
19
Agenda
Conclusions
20
A PORTFOLIO OF B2B AND B2C INITIATIVES
TO “WEB-LEVERAGE” OUR CORE
COMPETENCE
• TRADINGLAB®/TLX®
• Supply Chain Vertical Marketplace
B2B • E-outsourcing of general corporate
services
• More in the pipeline
Xelion
• Multi-channel home mortgages
B2C • Virtual bank for families
• More in the pipeline
• Two key partnerships with leading Italian
Internet-focused internet venture capitalists: Net Partners,
Venture Capital Kiwi
• Web scouting
21
TRADINGLAB® IS THE LEADING “B2B”
PROVIDER OF RETAIL PRODUCTS FOR
DIRECT INVESTORS...
• One-stop shopping wholesaler
VALUE for retailers
PROPOSITION • Exploiting the increasing Revenues from
sophistication of retail TRADINGLAB®
investors Quarterly Average, Euro
• Products sold to intermediaries mln %
3
(banks and stockbrokers), not + 44 58
directly to the retail customer G R:
PRODUCTS/ • High-margin products: CA
SERVICES • Covered warrants 29
OFFERED • Structured bonds
• Quality services to increase 7
loyalty of retail investors
• Kilovar (risk
measurement)
• TLX (after-hours trading) 4Q98 Average 1Q2000
• Pricing tools 1999
CUSTOMER
BASE • 90% of revenues through third
party banks and stockbrokers
22
...UNDERPINNED BY TWO INNOVATIVE INITIATIVES:
TLX®- THE FIRST ITALIAN ECN AND MY MONEY - AN
OUTSTANDING ON-LINE FINANCIAL MAGAZINE
Unique Italian
My Money: one of the ECN with after-
most complete Italian hours trading
financial websites
• Technology platform
• Technology platform providers
providers
Key • Industry leaders
• Large-scale buyers
partnerships
• System developers
• Non-core service suppliers
26
WEB-CONVERGENCE FOR MEDIA AND
FINANCIAL SERVICES
FINANCIAL SERVICES
MEDIA PLAYER
PLAYER
• “Web-contents” • Massive virtual • Vast, loyal and deeply
traffic known customer base
• Traffic generation • Marketing • Financial services
capability revenues content
• Web & media- • Customer • Physical
tech know-how satisfaction network/distribution
• Client profiling
and marketing
revenue skills
Further need for partnership/co-operation
with telecom carriers, handset
developers, technology developers
27
KATAWEB IS A LEADING AND VERY INNOVATIVE
PORTAL AND CONTENT PROVIDER IN ITALY
MULTI-CHANNEL
NEW WEB-INITIATIVES
BANKING
CONTENTS: • KataWeb will take a stake in the
virtual bank for families launched
• Jointly owned co-branded national
by UCI and support it with
portal as preferred web-access for
contents, traffic generation,
UCI’s domestic clients
advertising and profiling
• Jointly owned co-branded “digital
• KataWeb will be a preferred
cities” for regional banks’ clients
media and content partner for
(e.g. Il Piccolo-CRTrieste, ...)
Xelion
IMPACT: • Other joint initiatives:
• Increase loyalty/satisfaction of UCI’s – financial content channel
customers
– co-marketing on off-line
• Non-financial revenues (e-
– wap portals
commerce, promotions,
banners, ...) on ~2 mln clients – B2B
expected to migrate/join over 5
– New Europe expansion
29 years
BREAKDOWN OF WEB INVESTMENTS
(Euro mln)
Objectives: Objectives:
• achieve a very ambitious • promote a sense of
plan for shareholder value belonging and further
creation alignment between
• increase strategic resources employee and shareholder
loyalty interests
31
31 *Plan to be approved by ESM of May, 2. 2000
NewEconomy - 01/04/00 - IR
Agenda
Conclusions
32 NewEconomy - 01/04/00 - IR
EXCELLENT TREND IN OPERATING INCOME OUTPERFORMING
BUDGET TARGETS WITH SIGNIFICANT PROGRESS IN NET INCOME
BANCASSURANCE:
6% +94%, from Euro 75
mln to Euro 145 mln
4%
37% 45% ASSET
MANAGEMENT
COMMISSIONS
+40% from Euro 789
to Euro 1,104 mln
1998 1999 1998 1999
35 NewEconomy - 01/04/00 - IR
EXCLUDING EXPENSES FOR INTEGRATION
AND NEW PROJECTS COSTS DECREASE:
ADMINISTRATIVE COSTS (excl. Pekao) +0.5%
1999 results compared excluding Pekao
STAFF COSTS OTHER COSTS, Euro mln
Euro, mln (incl. depreciation) +1.7%
2,159 2,146
1,183 1,202
+112% Costs for new
2 projects, strategic
-0.6% 55
initiatives and
6
+0.9% integration
36 NewEconomy - 01/04/00 - IR
THE PRODUCTIVITY OF THE GROUP BANKS
CONVERGED SUCCESSFULLY IN 1999
Added value per employee(1) , Euro ’000 per employee and Ch. %, 99/98
10.4%
6 Banks’ Aggregate
3.7% 150
As of 16.4%
31/12/98 Rolo Banca 167 160 Credito Italiano
136
161
As of 137
31/12/99
80
….. Ch. %, on 21.0% 96 126
131 4.1%
previous
year
Caritro Banca Crt
117
107
Conclusions
40 NewEconomy - 01/04/00 - IR
CONCLUSIONS