Course Outline Prepared By Shahbaz Islam

Course Title
Training & Development

Course Description
This course supports organizational communication by focusing on theory
and applications of training and development as a behavioural change
communication process. The course focuses on providing a practical guide
to the dimensions of training and development programs. Students will
receive a well-grounded background in both the theoretical and practical
elements of training and development.

Course Objectives
At the completion of this course, students will be able to
 Explain the role of training in the strategic planning process.

 Describe the step-by-step process of developing an actual training

program.
 Develop learning objectives for training and appropriate evaluative
criterion.
 Identify alternative approaches to the training process rather than
adopting a "one best way" mindset.

Recommended Readings:
Employee Training and Development by Raymond A. McGraw-Hill
(Latest Edition)

Marks Distribution of 100%:

 Quizzes 10
 Assignments/Class Presentations: 15
 Project/Project presentations: 25
 Final Exam
50
TOTAL

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 Course Outline Prepared By Shahbaz Islam

Course Outline
1. Introduction
2. Training & Development Overview
3. Differentiating between Training, Development and Education
4. Strategic Training
5. The Training & Development Process
6. The Training Function
7. Identifying Training Needs
8. Needs Assessment
9. Needs Assessment Techniques
 Critical Incident Technique, Interview, Observation, Group
discussion, Questionnaire
10. Goals and Objectives of the Training Program
 Differentiating Between Mission Statements, Goals, and
Specific Objectives
 Learning Outcomes, Strategies, and Training
Techniques
11. Determining if Training is the best solution
12. Competency Models
13. Costing the Training Program
14. Kolb’s Learning Cycle
15. Learning Styles
16. Training Styles
17. Motivation of Trainees
18. Need Theories (Maslow’s, McCelland, Expectancy)
19. Transfer of Training
20. Training Methodology
21. Training Methods
22. Employee Development
23. Facilitation & Training Skills
24. Train-the-Trainer
25. Evaluating Training Programs
26. Training Evaluation Techniques
27. How to measure effectiveness of training program (ROI)
28. Special Issues in T&D

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 Course Outline Prepared By Shahbaz Islam

Course Etiquette
Students are expected to have conducted and manners consistent with
those expected in business interactions. This is particularly true when we
have guest speaker. Such conduct includes:

 Respecting the views of other students.

 Behaving in a way that does not make others uncomfortable.
 Not interrupting others and not speaking while others are speaking.
 Asking for clarification or commenting on agsnimesnt
in a courteous manner.
 Arriving in class on time/
 Leaving class on time (not early).
 Acting interested in the material.
 Not sleeping during class.
 Turning off your cell phone or turning it on vibrate.

Lecturer’s Commitment To Students

I am committed to teaching Training & Development course to the best of my
ability. I will strive to treat every student with dignity and respect and to help
every one of you to be successful. Success comes in many forms and is
not simply about getting an A.

I hope to give you lessons that extend beyond the practice of Training &
Development to help you become a better citizen, employee, and human
being.

If I am falling short of these objectives, please let me know.

Happy Learning………
Cheers…..
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