This document discusses key aspects of hospitality business English related to taking hotel reservations and check-ins. It covers taking reservations over the phone or online, revising existing reservations as needed by guests, and preparing for guests' arrivals by having their reservation and payment details in order.
This document discusses key aspects of hospitality business English related to taking hotel reservations and check-ins. It covers taking reservations over the phone or online, revising existing reservations as needed by guests, and preparing for guests' arrivals by having their reservation and payment details in order.
This document discusses key aspects of hospitality business English related to taking hotel reservations and check-ins. It covers taking reservations over the phone or online, revising existing reservations as needed by guests, and preparing for guests' arrivals by having their reservation and payment details in order.