Professional Documents
Culture Documents
Leadership - The Link Between Straetgy and Results
Leadership - The Link Between Straetgy and Results
Organiza
-tional
Structure Revenue,
Products Profit & • Sales growth
& Sharehol
Services der • Profit margins
Leadersh Value
ip • Efficiency
Capabilit 30% • Productivity
Business y
Organiza •
Goals Customer perceptions of
-tional service quality
and
Climate
Strategy
Leadersh
ip Styles
Leadership is critical to achieve a high performance climate
It is the means to realize the full potential of our people & our organization
Fully engaged employees are 2,5 times more likely to exceed performance
expectations than their ‘disengaged’ colleagues
Organizational
Leadership Styles Performance
Climate