Occupational Speaking

Group 2 :
Binta Nurul Azkiya
Abdurrofi Waliyyudin
Fida Astria
 Conciseness versus
WHMIS and MSDS Digression and
Wordiness

Direct vs. Indirect

Communication

How to Make a
Idioms Suggestion
 WHMIS and MSDS
In Canada, every material that is controlled
by WHMIS (Workplace Hazardous Materials
Information System) must have an
accompanying MSDS that specific to each
individual product or material (both the
product name and supplier on the MSDS must
match the material in use).
 WHMIS
WHMIS stands for Workplace Hazardous
Materials Information System. It helps workers
know about hazardous material and helps them
use the materials in a safe environment. Every
province in Canada has WHMIS legislation and
it is the law. The key elements of the system are
hazard classification, cautionary labelling of
containers, the provision of Material Safety
Data Sheets, and worker education programs.
Hazard Classification
 MSDS
MSDS stands for Material Safety Data
Sheets. It is a document that contains
information on the potential hazards and how
to work safely with the chemical product. It is
intended to tell what the hazards of the
products are, how to use the product safely,
and what to do if such incidents occur.
Example of MSDS
WHMIS education and training must include

• Checking the workplace for potentially

dangerous materials.
• Recognizing and understanding WHMIS
labels used at the worksite.
• Reading and understanding MSDS (Material
Safety Data Sheets) used at workplace.
• Handling, storing and disposing of controlled
products.
Conciseness vs digression and
wordiness
 Conciseness
It means saying only the most important
facts. Begin with the main idea so that
listeners know why they are listening to you,
and then include only the essential details. Go
from general to details.
Wordiness is the oppposite of conciseness.
It means using too many words to say
something.
 Digression
It happens when your words move away
into other ideas or facts that are not important
to the main idea. Listeners become confused.
Speaking concisely is very important for
workplace communication. Simple words
should be used to explain complex ideas.
Direct and Indirect
Communication
 Direct Communication
Direct communication happens when a
speaker’s true intentions are communicated in
his/her verbal message. People tend to “say it
like it is.” Many people in the United States
and various European countries like to
communicate directly. Canadians are also
direct, but they are considered to be not as
direct as Americans.
 Indirect Communication
Indirect communication happens when a
speaker’s true intentions are hidden. It will not
make a direct statement or directly answer a
question that might cause tension or result in
an uncomfortable situation
 Indirect Communication with the gesture

Shrug your shoulders

Raising you hand
Look at your watch
Gesture
Tap on the shoulder
Move your head side to side
Move your head up and
down
Shrug your shoulders
 Idioms
Play safe or tread
carefully
In the pipeline

Keep your eyes on

the prize

Keep something
under wraps Pull the plug
 How to Make a Suggestion
The emloyees are a valuable resource at
your place of employment. They can let you
know what works or how to improve the
workplace for better productivity.
Unfortunately, difficulties in language can
mean these ideas (or suggestion) are often
never given. It needs to be explained to new-
comers that it is all right to make suggestions
as long as it is done in a polite manner.
 Here are some phrases to be used when
making suggestions.
• “Well, you could always....”
• “Would you like to...?”
• “How about going.....”
• “Would it be possible to....”
• “Let’s go......”
• “What if we....”
• “What would you say to...?”
• “Why don’t we go...?”