WELCOME TO OUR

PRESENTATION
Management And Operations ( ASM 1 )
 GROUP 2
◦Members:
Nguyễn Đức Hải
Phạm Văn Hải
Trịnh Đức Hoàn
Trương Lan Phương
Nguyễn Hoàng Nam
I. Management and Leadership concepts
◦ Management Concepts:

A manager is an individual liable for the work execution of

gathering individuals." Has formal position to commit
organizational resources " .The management alludes to the way
toward utilizing organizational resources to accomplish
authoritative targets through the elements of functions of
planning,organizing and staffing, leading and controlling..
◦ Level of Management:
- Top-level Chiefs
- Middle-level Managers
- First-level Supervisors
◦ Leadership Concepts:

Leadership is the ability to positively influence people and systems

to have a meaningful impact and achieve results.
◦ Leader’s use of power and authority:
Leaders influence people to do things through the use of power and authority

- Power is the ability or potential to influence decisions and control resources.

- Authority is the formal right to get people to do things or the formal right to control resources.
◦Ways of Influence – Tactics:

8 Influence – Tactics:

- Leading by Example
- Leading by Values
- Assertiveness
- Rationality
- Ingratiation
- Exchange
- Coalition
- Joking and Kidding
II. Management and Leadership
Differences
Management
◦ Styles
- Democratic Management
- Authoritarian Management
- Laissez-faire Management

◦ Characteristics
- Outstanding technical skill
- Interpersonal skill
- Conceptual skill
Leadership
◦ Styles
- Transformational Style
- Transactional Style

◦ Characteristics
- Integrity
- Confidence
- Sense of humor
…
IV. Link between Management and
Leadership

The close link between Management and Leadership :

V. Management Functions and
Leadership Roles
◦ Management Functions: Include four functions as planning, organizing and staffing, leading and
controlling. These functions are closely linked to each other, contributing to achieving the goals and
decisions making of the organization.

◦ Leadership Roles: four main roles that leaders need to have to be successful:

- Insprie Trust

- Create Vision

- Execute Strategy

- Coach Potential
VI. Management Approach and
Leadership theories
◦ Management Approach:
- Classical Approach

- Behaviourial Approach

- Quantitative Approach

- System Perspectives

- Contigency Approaches

- Contemporary IT approaches and beyond

◦ Leadership Theories:
- Trait theories

- Behaviourial theories

- Participate theories

- Contigency theories

- Situations theories
 THE END

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