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Practical exercise
á   

— e Art of t e Start
O 

ë aking meaning
ë ³antra´ ?
ë Doing t ings muc better
ë Professional courage ± pleasing
ë Real priorities
ë Hiring better t an yourself
ë Hiring evangialists
ë Presenting
ë Believing in yourself
— e BSC ap Logic
 


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$   


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$  
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# á!   % á! $   á!


2  

| |  


     


  ( )
  $  
‡ —otal labour
Optimize Cost Ratio ‡ ºndustrial action
‡ Absent etc

ºmprove ROº of ‡ ROº of HR Strategic


Strategic ºnterventions
Programs

En ance Productivity ‡ Profit per Employee


‡ Revenue per
Employee


  ( )
  $  
‡ —otal labour
Optimize Cost Ratio ‡ ºndustrial action
‡ Absent etc

ºmprove ROº of ‡ ROº of HR Strategic


Strategic ºnterventions
Programs

En ance Productivity ‡ Profit per Employee


‡ Revenue per
Employee
2  

|    
  

    
 
      
2  

|  |   


    
   
    
 


  ( )
  $  

‡ Ranking in ³Best Place to Work


Enable creation of
Annual Survey´ (conducted by
rig t performance climate
è  
O
‡ Engagement Q12 etc

En ance internal HR customer/ ‡ Satisfaction surveys etc


Stake older Satisfaction


  ( )
  $  

‡ Ranking in ³Best Place to Work


Enable creation of
Annual Survey´ (conducted by
rig t performance climate
è  
O
‡ Engagement Q12 etc

En ance internal HR customer/ ‡ Satisfaction surveys etc


Stake older Satisfaction
2  

Õ |  
 
   
      !"


  ( )
  $  

‡ Average lead time to recruit employees


‡ Recruiting cost per employee
Excellent Attraction
And Retention Processes ‡ Performance of New Recruits during t e
First —wo Years of Employment
‡ ºntention to leave

‡ Average Lead —ime to Develop Strategic


Competencies
Develop Strategic
‡ Average Lead —ime to Close Strategic
Competencies
Competencies Gap
‡ % of Strategic Competencies Available
wit in t e Organization


  ( )
  $  

‡ Average lead time to recruit employees


‡ Recruiting cost per employee
Excellent Attraction
And Retention Processes ‡ Performance of New Recruits during t e
First —wo Years of Employment
‡ ºntention to leave

‡ Average Lead —ime to Develop Strategic


Competencies
Develop Strategic
‡ Average Lead —ime to Close Strategic
Competencies
Competencies Gap
‡ % of Strategic Competencies Available
wit in t e Organization


  ( )
  $  

‡ Number of Qualified —alents per


Strategic Positions
Excellent —alent
‡ Progress of —alent Development Plan
anagement (actual vs. planO
‡ % of Senior anagers w o Have
Been Promoted ºnternally

‡ Average Competency Assessment


Performance and
Consequence Scores
anagement ‡ Pure compliance metrics (variancesO


  ( )
  $  

‡ Number of Qualified —alents per


Strategic Positions
Excellent —alent
‡ Progress of —alent Development Plan
anagement (actual vs. planO
‡ % of Senior anagers w o Have
Been Promoted ºnternally

‡ Average Competency Assessment


Performance and
Consequence Scores
anagement ‡ Pure compliance metrics (variancesO
— 
 
x  "    * 
Core learning
‡HºPOS Relations ip based learning
Stretc learning
‡Scares category workers (NB rigor cometency models; blocker positions;
‡Leaders Affirmtation - EVPO
Succcesion - readiness

++ $*,"  -  

‡Good conceptual model


‡Branding
‡ Accepted by line
‡ Rigor in definition of constructs ‡EVP¶s

 ! *  

‡ Based on WWº— odel identify instruments ‡Rand D


‡ — en go look for t em - audit ‡S are best Practice


    


‡Business acumen . *, ! !
‡Broad scanning ‡Delivery focus ‡Leaders ip
‡Developing Ot ers
‡ºnfluencing
‡Versatility

.!  )   
‡—rack record of ac ievement ‡Expertise
‡People management ‡Best practice
‡Project management ‡Anglo businesses
‡Ot er cultures/geogs

 á 
‡Courage and confidence
‡Drive for results
‡Willingness to learn
‡Emotional stability
‡Conceptual ability


  ( )
  $  

‡ —otal labour cost


Alignment ±
‡ Permanent vis
Remuneration
temporary money
‡ Etc


  ( )
  $  

‡ —otal labour cost


Alignment ±
‡ Permanent vis
Remuneration
temporary money
‡ Etc
2  


 |   

 
 
  ( )
  $  

‡ % of HR Employees w o
Develop ºnternal Develop ºndividual
HR Capabilities Development Plan
‡ % of HR Employees w o
Fully Execute — eir ºndividual
Development Plan

‡ Progress of HR Portal
ºmplementation (actual vs.
Deploy HRºS planO
‡ Accuracy Level of HR
Database
  ( )
  $  

‡ % of HR Employees w o
Develop ºnternal Develop ºndividual
HR Capabilities Development Plan
‡ % of HR Employees w o
Fully Execute — eir ºndividual
Development Plan

‡ Progress of HR Portal
ºmplementation (actual vs.
Deploy HRºS planO
‡ Accuracy Level of HR
Database
— e HR Scorecard ap Logic
x 
 

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Session 6- A Compendium of HR etrics


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Staffing
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Staffing- General
     

ë Staffing
effectiveness:
ë —ransfer
ë Promotions
ë Demotions
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Staffing- ovement
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á
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Staffing- Effectiveness

      
   | 
—   
£ — —   
á 2| 
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Retention
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Retention-—urnover
     
—   2   
—     
   
£  

—   !
|  

  

Workforce Capability
—    
| 2"   
    |2£
2  #   á   
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Compensation and Benefits



á   á  
 á    £ 
  
2  
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Environment
á   !$ 

  
"  —    

— O 2|  
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HR Service Delivery
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Organizational Effectiveness
| á  £
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