EXIT INTERVIEW

By Team ‘C’
1. Lakshay chibber- lakshay.chibber.pgp19@bulmim.ac.in
2. Neha Singh- neha.singh.pgp19@bulmim.ac.in
3. Anisha Rautela- anisha.rautela. pgp19@bulmim.ac.in

Team ‘C’ Exit Interview Session#8 HRM PGDM1A 19-21 August 15, 2018
EXIT INTERVIEW
Agenda
Agenda

1. Exit interview meaning.

2. Reasons for conducting exit interview.
3. Who should conduct the interview?
4. When should the interview conducted?
5. Methods of exit interview.
6. Exit interview questions.
7. Conclusion.

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EXIT INTERVIEW
EXIT
EXIT INTERVIEW
INTERVIEW MEANING
MEANING
• An exit interview is a powerful tool that allows that allows
organisations to gain an understanding as to why people leave.

• Exit interviews capture ideas for improvement while promoting

positive interaction with departing employees. Analysis of
results and related statistical reports created from exit
interviews provide opportunities for the organisation to
develop actions that can encourage reduction in turnover
rates, improve employee morale and encourage a possible
future return.

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EXIT INTERVIEW
Reasons
Reasons for
for conducting
conducting exit
exit interview.
interview.

1. Reduce employee turnover and Improve retention.

2. Allows unconstrained feedback on the working conditions.
3. An eye opener and a significant review to see how the
company is doing.
4. What aspects of the organisation needs improvement in order
to increase employee engagement, performance and loyalty.
5. To find out if there is any workplace harassment concerns in
the company.

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EXIT INTERVIEW
Who
Who should
should conduct
conduct the
the interview?
interview?
1. Hr department normally conducts the exit interview.

2. Over the last few years, the use of third party vendors to conduct exit
interviews has increased sharply.

3. To get the most out of your exit interviews choose interviews who are:
a) Perceived by the departing employee as someone with integrity who will take
the employee’s input seriously and maintain confidentiality.
b) Properly trained and skilled in building report asking questions while keeping
the employee at ease, and handling negative or emotional employees.

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EXIT INTERVIEW
When
When should
should the
the interview
interview be
be conducted
conducted ??

 Many organisations conduct the exit interview a day or before

the employee’s last day of working but others interview
employees a few weeks after they leave.
 Some points need to be keep in the consideration :
1. Are employees more likely to participate before or after they’ve
left?
2. How will employee’s emotions differ before and after leaving ?
3. When are employee’s emotions differ before and after leaving?
4. When are the employees likely to provide the most candid and
useful feedback?
5. Do we want to contribute the interview with other activities
such as handing iver charge.

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EXIT INTERVIEW
Methods
Methods of
of exit
exit interview
interview

1. In person Exit interview.

2. Telephone Exit interview.
3. Online exit interview.
4. Paper and pencil exit interview.
5. In a knowledge focussed exit interview.

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EXIT INTERVIEW
Exit
Exit Interview
Interview Questions
Questions

1. Why have you decided to leave the organisation ?

2. Did any specific reason trigger your decision to leave ?
3. What has been good /enjoyable/satisfying for you in your time
with us ?
4. Did you receive enough training to do your job effectively ?
5. What has been frustrating/difficult/upsetting to you in your
time with us ?
6. How do you generally feel about the company ?
7. Did you receive adequate support to do your job ?
8. What to do to make work place more better any suggestions?
9. Based on your experience with us, what do you think it takes
to succeed at this company ?

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EXIT INTERVIEW
Conclusion
Conclusion

1. While exit interview are largely a reactive process, still

relevant.
2. The simple way is trust: Win employees confidence and seal
your organisations exit.
3. Helps in finding out the reasons for employee’s increasing
turnover.
4. Helps in increasing the employee retention in the organisation
.
5. Exit interview if conducted with a purpose can prove to be an
excellent tool for measuring inadequacies in management
policies.
6. It is only a valuable tool if used to make positive changes in
the organisation.

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EXIT INTERVIEW

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