Professional Documents
Culture Documents
Chapter 4
Chapter 4
©2013 C engage Learning. Al l Rights Reserved. May not be scanned, copied or duplicated, or posted
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e dh .o lMe a oy r n iont pb ae r ts .c a n n e d , c o p i e d o r d u p l i c a t e d , o r p o s t e d to a
publicly access ible website, in who l e or in part.
4 LO1 What is ethics? What are the
universal ethics standards?
Business Ethics LO2 What are business ethics? What is
an ethical dilemma?
and Social LO3 How does ethics relate to the
Responsibility: LO4
individual and the organization?
What is social responsibility and
how does it impact stakeholder
groups?
Doing Well By Doing Good
LO5 What is the role of social
responsibility in the global arena?
LO6 How do companies evaluate their
efforts to be socially responsible?
2
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Ethics & Social Responsibility:
A Close Relationship
SOCIAL
ETHICS
Beliefs about RESPONSIBILITY
right and wrong The obligation of a business
to contribute to society
3
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Universal Ethical Standards
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted
4a
to
publicly accessible website, in whole or in part.
Business Ethics: Not an Oxymoron
5
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Ethics: Multiple Touchpoints
BUT
7
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Creating and Maintaining and
Ethical Organization
Organizational
Culture
strongest variable on
ethical conduct Role of Top
Management
the tone from the top
must be reinforced
by behavior
8
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Bringing Code of Ethics to Life
5. Whistleblower support
6. Reporting and Enforcement
9
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Defining Social Responsibility
10
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
The Stakeholder Approach
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted
12 a
to
publicly accessible website, in whole or in part.
Stakeholders
13
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Responsibility to Employees:
Creating Jobs that Work
14
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publicly accessible website, in whole or in part.
Responsibility to Customers: Value, Honesty, and
Communication
Planned Obsolescence –
Deliberately designing products to fail in order to shorten
the time between consumer repurchases
15
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Responsibility to Investors: Fair Stewardship and Full
Disclosure
• Legal Requirements
Sarbanes-Oxley
• Responsible use of
Corporate Dollars
Honesty
• Is Optimism or Pessimism
Socially Responsible?
16
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Responsibility to the Community: Business and the Greater
Good
Cause-related Marketing –
partnerships between businesses
and nonprofit organizations,
designed to spike sales for the
company and raise money Corporate
for the nonprofit Responsibility -
actions of the business rather
Corporate Philanthropy - than donations of money and
business donations to time
nonprofit groups, including
both money and time.
17
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Responsibility to the Environment
Sustainable Development
Doing business to meet the needs of this
generation without harming the ability of
future generations
Carbon Footprint
Amount of harmful greenhouse gases a firm
emits
Green Marketing
Marketing environmental products and
practices for competitive advantage
18
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Ethics and Social Responsibility in the Global Arena: A
House of Mirrors?
19
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
Ethics and Social Responsibility:
Who is Minding the Store?
SOCIAL AUDIT
A systematic evaluation of
how well a firm is meeting its
ethics and social
responsibility objectives
20
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.
4
Looking Back
• What is ethics? What are the universal ethics standards?
• What are business ethics? What is an ethical dilemma?
• How does ethics relate to the individual and the organization?
• What is social responsibility and how does it impact stakeholder groups?
• What is the role of social responsibility in the global arena?
• How do companies evaluate their efforts to be socially responsible?
21
©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a
publicly accessible website, in whole or in part.