VA (Virtual Assistant)

CEO
Saqib Azhar
FARHAN TAHIR (Lead Trainer)
 10+ YEARS EXPERIENCE
 Worked in (USA – EUROPE – AFRICA – ASIA – GULF
Markets)
 Selling – Buying – Service Providing
 Enablers Overseas Ambassador
 Will cover (Ebay, Daraz and Freelancing Sessions)
ASAAD AMJID MIRZA
 3 Years Experience as AMAZON VA (Freelancer)
 Certified PPC Manager
 Completed 400+ Projects
 Will cover (Ecommerce, Amazon & Fiverr Sessions)
 Enablers Brand Ambassador of Jhelum & Mirpur AJK
 Session Time
What’s Group Rules
 Be Respectful of classmates,
teachers.
 No irrelevant Messages
 No Frustrated Messages
 No Discouraging Messages
 No Fights
 No Repeat Sessions
 Max 3 hours session
 Work Hard & Always Do Your Best
 Listen to The Teacher & Follow
 Raise Your Hand When You Will like to
Speak
 Commerce
The activity of buying and selling.

 Ecommerce
Ecommerce, also known as electronic commerce or internet commerce, refers to the buying and selling
of goods or services using the internet.
 Business to Business – B2B
 Business to Consumer – B2C
 Consumer to Business – C2B
 Consumer to Consumer – C2C
A B2B model focuses on providing products from one business to
another. For example dealing with a manufacturer or supplier for a
specific (Especially Large) quantity of units. (Ali Baba Etc.)
The Business-to-Consumer ecommerce is related to
the transactions and relationship between businesses
and the end customers. For example AMAZON, Daraz
and eBay.
 Development of Business-Relationship
 Better-Customer Service
 Getting more Customers
 Quick, convenient and user-friendly with the ability to transfer funds online.
 It is difficult for buyers and sellers to find each other in the physical world, but it
becomes very easy for them with the inception of e-store.
 With an e-Commerce website, you can sell your products and services across the world.
 24 x 7 Availability
 Universal Standard
 Product Comparisons
 User-Friendly
 Quick Access
 Social Proof (Reviews)
 24 x 7 Availability
 Security Features
 Advanced Payment Options
 Share with others
 Return Policy
 Direct Traffic – Direct traffic channels include Email marketing, Mobile marketing,
SEO etc.
 Paid Search – Paid search means buying traffic from search engines by running
ads
 Marketplaces – Amazon, Ebay, Walmart, Daraz, Bestbuy Etc.
 Social Media – Facebook, Instagram, Pinterest and Twitter etc.
 Amazon
 Ebay
 Walmart
 Etsy
 Homedepo
 Daraz in Pakistan
Amazon is largest online retailer in the world. As being
an online retailer, Amazon allows individuals and
businesses to sell their products online on its website.
Head Quarter: Washington, United States
CEO: Jeff Bezos
Sales (2019): $304Billion
 https://www.amazon.com/gp/help/customer/display.html?nodeId=201910800
 Fulfilled by Merchant (FBM)
 Fulfilled by Amazon (FBA)
 FBA means Fulfilled by Amazon. “You sell it. We ship it” in Amazon’s
terms. With FBA, the seller stores products in Amazon’s fulfillment
centers where Amazon will pick, pack, and ship those products.

How does FBA work?

As the seller, you’ll set up FBA in your Amazon account. Create your
product listings, prepare your products, ship your products to
Amazon, and let Amazon pick, pack, and ship your items as
customers order your products.
FBM means Fulfilled by Merchant. With FBM, the seller lists the product on
Amazon and handles storage and all aspects of order fulfillment.

How does FBM work?

As a seller, you’ll set up an Amazon account. Create your product listings and store,
pack, and ship the products as customers order them on Amazon. You’ll take
responsibility for any late, missing, or damaged arrivals.
 Private Label
 Wholesale
 Drop
shipping
A virtual assistant (VA) is a person who provides support
services to other businesses from a remote location.

Same like a normal VA, E-Commerce VA is the one

who assists the sellers to manage their online
business from a remote location.
 Seller Account Management  Images Designing
 A+ Content Manager (EBC)
 Product Hunting
 Coupons and Promotions Creation
 Product Listing (Single / Variation)
 FBM Orders Management
 Listing Optimization
 Creating FBA Shipments
 Launching & Ranking
 Me too listings and wholesale Suppliers
 Keyword Research
Finding
 Competitor Analysis
 Drop shipping Assistant
 Reviews Management
 Listing Error Fixing
 PPC (Pay per click) Campaign Creation or
ongoing Management
 As a Virtual Assistant, I will maintain the highest ethics and honesty in all dealings
with clients, colleagues and the general public.
 I will seek to deal with colleagues, suppliers and employees in a fair and equitable
manner, and maintain the highest standards of personal conduct to bring credit
to the Virtual Assistant profession.
 As a highly ethical Virtual Assistant, I will only take on projects that are within
my abilities. If a project is not within my ability, the client will be notified
immediately and I will provide recommendations for other highly skilled Virtual
Assistants.
 Client information will be held in the strictest of confidence and will not be
shared with others or used for personal gain.
 I highly value each client relationship and will not place one client
above another.
 I will make a commitment to possess and increase the required
knowledge, skills and training to be proficient and relevant in the
provision of services.
 I will not knowingly be a part of any illegal or unethical activity.
 I will promote the Virtual Assistance industry with the utmost professionalism
and give of my knowledge freely to new and existing VAs and the general
public.
When you initially setup your Seller Central account, only you can access the account tools and features.
You can provide access to others – such as employees, co-owners, or co-contractors – by setting your User
Permissions:

To invite new users:

1. Under Settings, click User Permissions
2. Enter the contact information for the new user and click Send invitation. Repeat for all new users you want
to
add
3. Have your new users follow the instructions in the email
To edit new user permissions:
1. Under Settings, click User Permissions
2. Click Edit next to the account you want to change
3. Click the button next to each tool you want to give the user access to for your account

By setting user permissions, other users can complete tasks such as manage inventory or handle shipping
confirmations. However, account credentials are unique and confidential information should not be shared
with anyone

User permissions are available only to Professional sellers. Amazon offers both Professional and individual
selling plans. You can easily switch your existing selling plan